Manager CVO

Join a team that shares your calling 

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. 

FTE: 1.0, Shift: Days, Schedule: Monday - Friday, 8A - 5P

Position Summary

The Manager of the Credentials Verification Office (CVO) is responsible for overseeing the day to day operations of the organization’s provider credentialing and verification activities. This role ensures that all credentialing processes are performed accurately, efficiently, and in full compliance with applicable regulatory, accreditation, and payer requirements.
In addition, this position will provide flexible support to cover absences or peak demands within Medical Staff Services as assigned and in consultation with the CVO System Director.

Responsibilities :

• Administers personnel actions including, but not limited to, hiring recommendations, performance appraisals, orientation, and time keeping.
• Collects data and prepares related summary reports for medical staff and organization management as requested. 
• Oversight of primary source verification and credentialing decision
• Assists with implementation of departmental policies and procedures
• Oversees CVO department functions
• Performs other job-related duties as assigned.

​Requirements :

• Bachelor’s Degree or equivalent combination of education/related experience.
• Certified by National Association of Medical Staff Services CPCS and maintenance of current certification, or achieve certification within two years of hire
• 5 years of experience in professional or technical role/function.  3 years of experience in a supervisory or lead capacity.
• Credentialing database experience required

Why MultiCare? 

 

Rooted in the local community 

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. 

 

Growth and education 

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. 

 

Well-being and support 

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. 

 

Living our values 

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. 

 

Belonging for all 

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. 

 

Pacific Northwest lifestyle 

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $94,889.60 - $136,572.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.