Manager, Programs & Operations

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

The eBay Foundation has been unleashing the power of entrepreneurship and supporting economically vibrant communities since 1998. In 2021, the Foundation embarked on a new strategic vision to significantly deepen its impact. By supporting organizations that provide entrepreneurs with crucial knowledge, resources, capital, and connections, the Foundation strives to remove barriers to entrepreneurship for historically excluded communities.

Our approach focuses on three key areas: providing access to resources, breaking down inhibitors to scale, and participating in long-term systemic solutions. By learning from and partnering with experts in the field, we strive to act as trusted partners to nonprofits and the communities we serve. This requires us to lead with intention and humility across all areas, from grantmaking to board representation and governance.

The eBay Foundation team sets the company’s philanthropic strategy while encouraging employee engagement through programs such as matching gifts and Changemakers. We work closely with senior leadership, including the eBay Foundation Board of Directors, in a highly visible, fast-paced environment. To help advance this mission, we are seeking a Manager, Programs & Operations — an individual contributor who will support grants management, operations, impact measurement, and board activities. The ideal candidate is a systems thinker with experience in grants administration, CSR, or nonprofit program management, and a passion for trust-based philanthropy.

What You Will Accomplish

Grants & Program Operations (40%)

• Support day-to-day grants administration, including vetting, documentation, payments, and record-keeping in our grants management and tracking systems.

• Serve as a point of contact for select nonprofit partners, serving as a representative of eBay Foundation and putting trust-based philanthropy values into practice.

• Maintain up-to-date program documentation, templates, and help to streamline consistency across the Foundation’s operations.

Impact Measurement & Learning (25%)

• Collaborate with True Impact, our external partners, to deliver timely and efficient impact reporting and data analysis. This collaboration will enable impactful storytelling for both internal and external stakeholders.

• Help maintain dashboards and visualizations of progress toward impact goals.

• Support grantee learning activities and knowledge-sharing moments, including coordinating regular grantee cohort calls and supporting any in-person gatherings.
   

Board & Operational Support (20%)

• Assist in preparing agendas, decks, and briefing materials for quarterly Foundation board meetings and executive meetings.
   

Employee Engagement (10%)

• Partner with the employee engagement lead to provide operational support for campaigns and volunteer initiatives (e.g., gathering participation data, tracking logistics).

• Help connect employees with meaningful volunteer opportunities with Global Give grantees, when appropriate.
   

Special Projects & Team Collaboration (5%)

• Jump in on cross-functional or time-sensitive projects that advance our team’s learning and impact.

• Help improve internal systems and workflows for greater effectiveness and equity.

• 6–8 years of relevant experience with at least 3+ in philanthropy, grant making CSR, or social impact roles.

• Strong project management and organizational skills; ability to manage multiple workstreams and timelines.

• Familiarity with grantmaking processes and systems

• Experience with data tracking, basic analysis, and synthesizing insights into reports or presentations.

• Clear and empathetic communicator, both in writing and speaking.
  Comfort navigating ambiguity and working across multiple priorities in a lean team environment.

• Has strong organizational and project management skills, with the ability to handle a variety of tasks and work efficiently under deadlines.

• Familiarity with Trust Based Philanthropy practices.

#LI-GJP

The applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below:

The base pay range for all other U.S. work locations is expected in the range below: 

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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