Manager, Software Engineering

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Job Description:

PayPal, Inc. seeks Manager, Software Engineering in San Jose, CA

Job Duties: Manage multiple concurrent projects through direct reports and, where needed, directly oversee individual software development initiatives. Ensure project delivery through effective oversight of resources, cost, methods, and staffing. Guide the team in building robust, scalable automated testing frameworks tailored for new AI-based products, ensuring end-to-end coverage and efficiency in quality validation. Identify and implement continuous improvements to streamline PayPal’s product development and testing lifecycle, enhancing productivity and reducing time-to-market. Lead and inspire a high-performing team of test engineers. Foster a collaborative, inclusive, and innovative work environment that supports professional growth and technical excellence. Ensure the reliability, performance, and functional accuracy of PayPal’s products through rigorous testing strategies, validation processes, and test automation. Oversee the planning, execution, and successful delivery of testing initiatives. Ensure alignment with defined quality standards, regulatory requirements, and delivery timelines. Work closely with engineering teams, product managers, and business stakeholders to align testing strategies with product goals and roadmap priorities. Demonstrate strong analytical thinking and perseverance in addressing complex, ambiguous technical challenges. Guide the team through problem resolution with a focus on long-term solutions. Lead efforts to resolve highly complex or unique technical scenarios. Contribute to the development of future concepts, products, and technologies that have significant business impact. Lead a team of up to 12 team members including Sr. Software Engineers and Software Engineers. Partial telecommuting permitted from within a commutable distance.

Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Software Engineering, or a closely related field, plus five years of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree, or foreign equivalent, in Computer Science, Information Systems, or a closely related field plus eight years of progressively responsible experience in the job offered or a related occupation. 

Special Skill Requirements:

1. Experience designing, developing, and maintaining enterprise-scale software test automation frameworks using Object-Oriented Design, Java and Javascript/Typescript (5 years)

2. Experience leading end-to-end quality engineering and certification efforts for large-scale, customer-facing and backend distributed systems. (5 years)

3. Experience building and scaling UI and API automation frameworks using Playwright (5 Years)

4. Experience defining and executing test strategies, test plans, and test cases across functional, integration, and end-to-end testing layers. (5 Years)

5. Experience leveraging AI/GenAI (GPT, Claude, Gemini) to automate test case generation, test data generation, and defect analysis (1 Year)

6. Experience developing and maintaining CI/CD pipelines using Jenkins and Harness to enable continuous testing and reporting (5 Years)

7. Experience collaborating with product, engineering, and cross-functional teams to define test strategies and release readiness (5 Years)

8. Experience testing and validating RESTful APIs and microservices architectures using Postman, Rest-Assured, and CA DevTest (5 Years)

9. Experience working with relational databases and validating data integrity across application and backend layers. (5 Years)

10. Experience defining coding standards, automation best practices, and conducting code reviews to improve quality and maintainability (5 years)

11. Experience developing Node.js utilities and internal tools to support secure and scalable testing workflows (5 Years)

12. Experience working with Git-based source control, Jira defect tracking, and enterprise-scale QA tooling (5 Years)

13. Experience collaborating with product, engineering, and cross-functional stakeholders to ensure quality throughout the software development lifecycle. (5 Years)

14. Experience leading and coordinating multiple concurrent engineering initiatives across geographically distributed teams. (5 Years)

15. Experience designing and implementing Generative AI–driven test automation solutions using large language models (LLMs) to automatically generate test cases, test data, and defect summaries. (2 Years)

16. Experience integrating multiple LLM platforms (OpenAI GPT models, Google Gemini, Anthropic Claude) into enterprise automation frameworks to improve test coverage and execution efficiency. (2 Years)

17. Experience applying Model Context Protocol (MCP) to enable contextual interaction between AI agents and existing test automation systems. (1 Year)

18. Experience designing and deploying AI sub-agents and intelligent workflows to orchestrate Web and API test execution across complex distributed systems. (1 Year)

19. Experience combining UI, API, and data-layer automation into a unified framework for enterprise-scale applications. (3 Years)

20. Experience architecting scalable, reusable automation frameworks that support asynchronous execution, dependency-aware test flows, and cross-platform integrations. (2 Years)

21. Experience researching and integrating GraphQL interfaces with AI-driven test automation frameworks to enable efficient, flexible access to backend services. (1 Year)

22. Experience providing technical leadership and hands-on architecture guidance for AI-driven automation initiatives while managing multiple concurrent engineering programs. (1 year)

23. Experience defining enterprise-wide AI adoption strategies for quality engineering, including governance, best practices, and risk mitigation. (1 year)

EOE, including disability/vets.

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: 

Primary Location | Pay Range: 

San Jose, California | Salary: $229,481.00-300,500.00 per annum. 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. 

Must be legally authorized to work in the U.S. without sponsorship

Subsidiary:

Travel Percent:

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.