Mid-Market Account Executive (US, Remote)

Wherever you find ambitious companies investing in their people, you’ll find Confirm.

Confirm creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Confirm for its comprehensive, data-driven digital learning solutions. Confirm's passion for impact, innovation, and people is why they stay.  As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions. 

Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Confirm develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Confirm.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.

Where ambitious people connect the dots and grow

At Confirm, we’re building what’s next in workforce enablement. We connect the dots between learning, engagement and performance, using intelligent technology, content and data to help organisations unlock the potential of their people.

We’re a growing, global team where people are trusted to make an impact, take ownership and grow. Our values are at the heart of how we work: Do the right thing, We’ve got your back and Raise the bar. We care about doing work that matters, challenging ourselves to do it better and creating an environment where people can do their best work.

Confirm is a B Corp certified business and a Platinum Investors in People organisation. We’re also proud of the recognition our work has received across the industry, including multiple Gold wins at the Learning Technologies Awards.

If you’re looking for your next challenge, want the space to make your mark and like the idea of building something ambitious with good people around you, you’ve come to the right place.

About the role

Confirm's Mid-Market Account Executives are responsible for revenue generation, combining effective self-sourced pipeline generation, a methodical approach to opportunity progression, and developing strong and effective relationships with potential clients — positioning our compelling and exciting story while providing a first-class client experience in a highly consultative manner.

You'll use your energy and strong sales background within SaaS to design solutions that deliver real business impact. Working collaboratively with functions across Confirm including Marketing, Pre-Sales, and Product Management, you'll run a high-velocity pipeline and bring in the right experts to help you win.

Confirm is at a pivotal stage, with a strategic shift towards frontline solutions. This role is central to that shift: you will be selling directly into mid-market frontline organisations, and your ability to understand their operational, workforce, and compliance realities will be essential to translating our strategic focus into compelling customer value.

We want to create an environment for you to thrive, by providing clear and high expectations, and providing the tools, support, and coaching necessary for you to exceed and succeed.

What you will be doing: 

Roles and responsibilities include:

Pipeline Generation

• Get prospects excited about our learning solutions and the opportunities they offer to enhance employee skills and drive business growth. You have the will and skill to self-generate pipeline.

• Collaborate on prospecting activities, and work with the Marketing team and SDRs to ensure you have enough pipeline to meet your revenue goals.

• Our prospects come in many shapes and forms: speak with Learning and Development, HR, Operations, Finance, and Compliance stakeholders, as well as senior decision-makers, on how Confirm can help them on their learning and development journey.

• Strategically build and maintain a solid pipeline to ensure we meet our plans for growth.

Opportunity Progression

• Lead sales opportunities autonomously, following a methodical approach (MEDDICC and Value Selling ideally but not essential) from initial identification and qualification all the way to successful closure, managing a higher volume of shorter sales cycles.

• Understand the prospect's pain points, through curiosity, connecting with the key stakeholders involved in the decision to build a clear business case and unlock budget.

• Build champions, involve cross-functional partners, use mutual action plans, and show rigour in a methodical way to keep your deals moving at pace.

• Fully understand and evangelise Confirm's products and propositions to prospects, aligning solution value to key client requirements in all proposals.

• Make full use of Confirm's CRM system, ensuring this is up to date with opportunities and client information at all times.

• Meet/exceed quarterly/annual sales targets in line with the company's growth plan.

Who we are looking for

The successful candidate will demonstrate

• Proven Frontline & Mid-Market SaaS Experience: You will have direct experience selling into frontline organisations — specifically retail, hospitality, and manufacturing — with a good understanding of the operational, workforce, and compliance challenges these organisations face. This will be underpinned by a track record of sales success within SaaS, with full-cycle sales experience and a demonstrated ability to close mid-market deals. Experience within the learning and development industry or HR tech is desirable. 

• Aligned to Our Core Focus: You will be focused on driving pipeline growth and effectively moving opportunities through the funnel, with experience in the digital tools and tactics of B2B prospecting.

• Critical Thinking: You will have the ability to understand and translate client needs and drivers into winning solutions, showcasing a genuine curiosity in your customers' businesses.

• Commercially-Focused: You will be commercially driven and strategically focused, utilising data-driven strategies to generate and manage your sales pipeline effectively.

• Self-Driven: Someone who builds trust quickly, takes ownership of their pipeline, brings in cross-functional teams when needed, and confidently guides customers and stakeholders toward value-driven outcomes.

• No Egos: You enjoy the teamwork required to help drive the business forward, and are proactive and confident to share best practices, leading without a title.

• Communication skills: You will have strong communication and interpersonal skills, with an aptitude for persuasive writing and building relationships with professionals at all organisational levels.

• Organisational Skills: You will ensure you meet deadlines through a well-maintained operating rhythm.

• Ability to Manage Pace: The ability to manage a high volume of concurrent opportunities, and to present information concisely and clearly to audiences ranging from senior decision-makers to administrators and end users.

Closing date for receipt of applications is 5pm UK time on 27th November 2026