Office Manager (SF)

How do you turn a decades-old dataset into an industry-leading medical coding agent? Teach an AI receptionist to book appointments in Spanish? Automatically generate working data connectors from API docs? Build agents that write, test, and deploy their own software packages?

Anthropic is defining frontier AI. Ode is the team bringing frontier AI into practice.

We are a team of experienced builders who care deeply about getting complex AI systems into production, with strong conviction about what makes them succeed. As Anthropic’s services venture, we tackle the hardest, most consequential AI problems for companies with real stakes, working closely with their Applied AI and Product teams to turn frontier technology into real world impact.

We're backed by Anthropic, Blackstone, Hellman & Friedman, Goldman Sachs, General Atlantic, Leonard Green & Partners, Apollo Global Management, GIC, and Sequoia Capital.

We're headquartered in SF with offices in NYC, Raleigh-Durham, and Dubai.

Our office is where Ode's culture shows up every day. It's in how a new hire's first morning goes, how a client feels walking in, and whether the team wants to be here on a Tuesday.

As we scale, keeping that culture strong gets harder and matters more. That's where you come in.

This is a high-visibility role with real impact. You'll own our San Francisco headquarters end to end and work closely with leadership, Recruiting and IT to make sure the office keeps up with a fast-growing company, and helps lead it. As we add space, people and new locations, you'll build the systems behind it. You'll use AI to clear the busywork, so your time goes to the moments people remember.

If you love making a place run well and feel like home, and creating memorable experiences, you'll fit right in.

• Run day-to-day operations of our SF headquarters, including supplies, equipment, furniture, mail and packages, and building access

• Run our lunch and snack programs end to end: menus, headcounts, delivery schedules and vendor performance

• Manage office spend against budget, invoices and expense tracking

• Run regular facilities audits to keep the space well maintained, fully stocked and ready for clients and candidates

• Own all office communications, so the team always knows what's changing, when and why

• Give the team clear ways to share feedback, and act on what you hear

• Make sure everyone knows where to go to ask for help or report an issue

• Set the bar for clear, timely, friendly communication across every office update

• Be our day-to-day contact for building management, covering access, work orders, service requests and vendor certificates of insurance

• Track vendor performance against service levels, and escalate when something slips

• Keep vendor relationships strong and flag upcoming renewals

• Plan and support team events, offsites and in-office weeks, covering every detail from start to finish, plus the surprise-and-delight moments that make Ode feel like Ode

• Facilitate the new hire day one experience: desk setup, equipment and access cards, ready on arrival

• Host every visitor, client and candidate with a warm, professional welcome

• Run the logistics of seating changes, moves and new-floor setups, and keep the team informed at every step

• Build and run one place for office requests, with clear response times and follow-through

• Manage guest access, inventory and office records

• Write and maintain office playbooks and the team FAQ

• Help translate our operations to new and upcoming locations, supporting where needed

• Use AI to automate workflows wherever it can do the job better

• Run our EHS program, fire drills, and first aid and CPR readiness

In your first 90 days:

• The office runs smoothly day to day, and the team knows exactly where to go for help

• You've built strong relationships with building management and our core vendors

• Office requests come through one place, with clear response times

• You've automated a few repetitive tasks with AI

• You're helping plan our next phase of space, and the team feels informed along the way

• Have 4+ years running an office or workplace operations, ideally at a startup or fast-growing company

• Are excited to use AI in all things office management, and to automate anything that can be automated

• Have managed vendors and worked within a budget

• Take ownership from start to finish and close every loop

• Stay calm and kind when three things break at once

• Read people well, can empathize and is an excellent communicator

• Have low ego, high standards and a sense of humor

• Supported an office move, buildout or expansion

• Supported more than one office or floor

• A hospitality or events background

• CPR or first aid certification
  

• Overdeliver: We are writing the playbook on how to create enterprise value with LLMs, and building our reputation as the world’s best applied AI team.

• Overuse AI: We go out of our way to experiment with the latest tools and share what we learn with our teammates - building a culture at the frontier.

• Over "engineer" the culture: For every big decision, we ask “would this make Fractional a better or worse place for our team?”

   

San Francisco, CA

• Full time, on site Monday through Thursday, plus some Fridays as needed, in our Financial District office, San Francisco

• Typical hours 8:30am (or earlier) to 5:30pm, with flexibility for early mornings, moves and evening events

• Able to lift up to 25 lbs, with or without reasonable accommodation

• 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills.

• 📈 401k with Matching: Invest in your future with our company-matched retirement plan.

• 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate.

• 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy.

• 🚑 Health FSA: Manage out-of-pocket health expenses effectively.

• 🚌 Commuter Benefits: Make your travel to work easier and more affordable.

• 🏥 Life Insurance: Providing peace of mind for you and your loved ones.

• 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit.