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Operations Analyst - TestRail

Sorry, this job was removed at 09:22 a.m. (PST) on Wednesday, May 06, 2026
Remote
Hiring Remotely in United States
Remote
Hiring Remotely in United States

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At TestRail, we help teams deliver high-quality software faster with the industry’s leading test management platform. We are seeking an Operations Analyst to own the systems, processes, and data that drive our go-to-market execution. This role sits at the intersection of finance and sales, ensuring clean financial handoffs, accurate reporting, and efficient operations.
Responsibilities
  • Reconcile and validate financial data across billing, subscription, Stripe, HubSpot, and related finance systems
  • Resolve discrepancies, investigate data integrity issues, and ensure accurate handoff of data to Finance
  • Support Finance with monthly, quarterly, and annual close processes
  • Manage weekly, monthly, quarterly, and annual reporting of KPIs for Sales and Marketing
  • Analyze sales performance metrics, distribute quotas, and prepare commission reports
  • Research and analyze data to develop accurate sales forecasts and revenue projections
  • Collect, analyze, and interpret sales data to provide actionable insights and identify trends
  • Document and communicate sales processes and ensure consistent adoption across the team
  • Lead administrative and operational support for sales, including scheduling, invoicing, billing, and customer service alignment
  • Act as a liaison between Sales and other departments to ensure cross-functional coordination
Qualifications
  • 2–5 years of experience in sales operations or revenue operations, ideally within SaaS
  • Strong financial acumen and ability to connect sales performance to revenue outcomes
  • Proven analytical and problem-solving skills to design and implement process improvements
  • Excellent communication skills for collaboration with sales, operations, marketing, and executive leadership
  • Demonstrated ability to deliver reliable reporting and actionable insights in fast-paced environments

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