Coordinates patient scheduling, consultations, treatment services, insurance and payment information, follow-up communications, and patient relationships in a dental office. The role also supports compliance, maintains patient records and financial transactions, and travels as needed for training and job duties.
Overview
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
ResponsibilitiesResponsibilities
- Greet and welcome patients in a timely, professional and engaging manner
- Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
- Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
- Contact patients to follow up on visits and to build lasting patient relationsships
- Ensure compliance with health, privacy, and safety regulations
- Travel as needed for training and to perform job functions
Benefits for FT Employees
- Healthcare Benefits (Medical, Dental, Vision)
- Paid time Off
- 401(k)
- Employee Assistance Program
Qualifications
- Minimum of high school diploma or equivalent required
- At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
- Experience with dental practice management software such as Denticon/Dentrix preferred
- Excellent communication skills to interact with patients, office staff, and third party stakeholders
- Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Similar Jobs
Healthtech
Patient Care Coordinator responsible for greeting patients, scheduling appointments, coordinating dental treatment, explaining costs and insurance, following up with patients, maintaining records, processing financial information, and ensuring compliance with health and privacy regulations. The role requires strong communication, customer service, sales, and relationship-building skills in a dental office setting.
Top Skills:
DenticonDentrix
Healthtech
The Patient Care Coordinator welcomes patients, schedules appointments, coordinates treatment services, explains treatment costs, insurance coverage, and payment options, follows up with patients, maintains patient relationships, and supports regulatory compliance. The role requires strong communication, customer service, sales, recordkeeping, and financial transaction skills in a dental or healthcare office.
Top Skills:
DenticonDentrix
Healthtech
Coordinates patient experiences in a dental office by greeting patients, scheduling appointments, explaining recommended treatments, costs, insurance, and payment options, conducting follow-ups, maintaining patient relationships, and ensuring compliance with health, privacy, and safety regulations.
Top Skills:
DenticonDentrix
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
