People Operations Coordinator

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

The People Operations Coordinator role is a multi-faceted role focused on ensuring a smooth employee experience while supporting Ironclad’s global People Operations functions. Whether it's assisting with onboarding, answering employee tickets, managing data updates or troubleshooting any issues that arise, the People Operations Coordinator ensures the team has everything they need to succeed while making sure our systems are updated with the correct and up-to-date information.

• On the ground People support for all People-focused matters that may arise, either addressing directly or escalating to the appropriate teammate

• Primary owner of ticketing system, triaging and answering support tickets

• Supporting and coordinating onboarding for global hires, managing systems and data entry for new Cladiators as part of our broader onboarding program

• Maintaining and managing data inputs into People-systems

• Tracking completion of tasks and projects through the operating calendar

• Support HR-related tasks and programs by working closely with the designated People and Programs partners, and supporting company culture initiatives.

Skills & Experience:

• Proven experience in People Operations, Administrative Assistant, or similar role.

• Excellent organizational and multitasking skills with strong attention to detail.

• Understanding and experience processing confidential information and private HR-related matters

• Strong interpersonal and communication skills; ability to work collaboratively with all levels of staff.

• Proficiency in office management software such as Microsoft Office Suite (Word, Excel, Outlook), Google Suite, or equivalent and other relevant tools.

• Problem-solving mindset with the ability to anticipate and address challenges proactively.

• Flexibility and adaptability in a fast-paced work environment.

• Bachelor’s degree in business administration, management, or a related field is preferred, but relevant work experience will also be considered.

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

• Market-leading leave policies, including gender-neutral parental leave and compassionate leave

• Family forming support through Maven for you and your partner

• Paid time off - take the time you need, when you need it

• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

• Mental health support through Modern Health, including therapy, coaching, and digital tools

• Pre-tax commuter benefits (US Employees)

• 401(k) plan with Fidelity with employer match (US Employees)

• Regular team events to connect, recharge, and have fun

• And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.