Pre-Sales Engineer CAD/RMS

The Role

The Pre-Sales Engineer plays a critical role in supporting the sales organization by delivering technical expertise and solution design throughout the sales cycle. This senior-level individual contributor partners closely with Account Executives, Product teams, and prospective customers to demonstrate the value of our public safety SaaS solutions. The role focuses on technical presentations, proof-of-concepts, and solution alignment.

What You'll Do

• Lead discovery with prospects and customers to deeply understand operational, technical, and regulatory requirements, translating complex needs into well-architected SaaS solutions.
• Design and position tailored solutions that align product capabilities with customer business outcomes, compliance obligations, and long-term scalability.
• Deliver executive-ready product demonstrations and technical presentations, effectively communicating value to both technical and non-technical stakeholders.
• Own and drive proof-of-concept (POC) engagements, including solution configuration, success criteria definition, validation, and risk mitigation.
• Act as a strategic partner to Account Executives, shaping deal strategy for complex, high-value opportunities and influencing outcomes through technical leadership.
• Lead technical responses to RFPs/RFIs, producing clear, accurate, and differentiated content that addresses customer requirements and competitive positioning.
• Serve as a trusted technical and industry advisor to prospects and customers, articulating product capabilities, integration approaches, and measurable business value.
• Provide structured, actionable feedback to Product Management, informed by customer interactions, to influence roadmap priorities, feature enhancements, and product direction.
• Collaborate with Marketing to develop high-impact technical collateral, customer case studies, and thought leadership content that supports go-to-market efforts.
• Partner with Legal, Compliance, and Security teams to ensure solutions meet regulatory and contractual requirements, particularly within public safety and regulated environments.
• Maintain expert-level knowledge of the product portfolio, including integrations, APIs, and architectural patterns, serving as a go-to resource across the organization.
• Continuously monitor industry trends, competitive dynamics, and emerging technologies in public safety, proactively sharing insights that inform sales strategy and product evolution.
• Operate with a high degree of autonomy, owning technical strategy for assigned accounts and opportunities.
• Mentor and influence peers through best practices, deal reviews, and knowledge sharing, without formal people management responsibilities.
• Recognized internally as a subject matter expert in public safety solutions and complex SaaS deployments.

What You'll Bring

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• A minimum of 10 years of related experience with significant experience in pre-sales, solution consulting, or technical sales roles.
• Strong technical background in SaaS, cloud solutions, or enterprise software.
• Experience working with public safety agencies or government entities preferred.
• Excellent communication and presentation skills, including ability to engage C-level and technical audiences.
• Ability to manage multiple priorities in a fast-paced environment.

Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.