Principal Product Designer

At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work—combining craft, systems thinking, and bold exploration.

You’ll define and design the future of our next generation of products. You’ll operate at the intersection of craft and strategy, pushing visual and interaction quality while shaping how teams collaborate across surfaces, devices, and modalities. This role demands a designer who moves fluidly between systems thinking and pixel-perfect detail. You’ll be successful if you can architect complex design frameworks while still caring deeply about motion, spacing, clarity, and emotional resonance.

You’re AI-fluent, and you understand how to bring intelligence into a product as a companion, readily available with the right context and capabilities. You’ll work on the kinds of problems that don’t have existing patterns, partnering with research and product leadership to envision what business collaboration looks like today and into the future.

Player Responsibilities (Individual Contributor Work):

• Deliver world-class, high-fidelity design for new and existing products, from early concept to production.

• Contribute to and expand Mural’s design system, ensuring consistency and scalability across experiences.

• Drive visual clarity, motion, and interaction rigor across flows and components, balancing usability and delight.

• Explore and define next-generation interactions for visual collaboration, whiteboarding, and shared workspaces, then break this vision down into achievable milestones.

• Work closely with engineers to ensure high-quality implementation and maintain design integrity through launch.

• Create prototypes that push design thinking, helping the organization visualize what’s next.

Coach Responsibilities (Practice Leadership):

• Model design excellence for peers, mentoring others in visual craft, systems design, and conceptual development.

• Partner with design systems, research, and engineering teams to elevate quality and create unified experiences.

• Influence product strategy through design-led exploration and storytelling that clarifies opportunity spaces.

• Champion accessibility, internationalization, and emotional engagement as core aspects of product design.

Hybrid Responsibilities (Both Player & Coach):

• Reframe problems and connect dots across product areas, designing beyond feature asks to improve whole journeys.

• Lead and facilitate workshops or design sprints to drive alignment and accelerate strategic decision-making.

• Collaborate with product, research, and data partners to define success metrics and evaluate impact.

• Advocate through example for design’s role in shaping product vision, not just execution.

• 10+ years of product design experience with a focus on complex desktop or enterprise applications.

• Proven ability to contribute to high-quality design systems and product experiences at scale.

• Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature.

• Strong systems thinking: understands how design decisions cascade across flows, surfaces, and user journeys.

• Experience designing for both enterprise and consumer audiences, balancing complexity with clarity.

• Deep empathy for diverse, global users and experience designing for accessibility, personalization, and inclusivity.
  Curiosity and proactive problem solving: you explore edge cases, anticipate constraints, and think beyond the immediate brief.

• Experience working cross-functionally in highly collaborative, iterative environments.

• Experience designing collaboration or canvas-based applications, including nuanced 2D/3D interactions.

• Background in AI-assisted or human–machine collaboration design.

• Experience with free-form ideation tools or creativity support software.

• History of leading greenfield or innovation projects from vision to shipped product.

The base salary for this role ranges from $184,000 - $230,000 + bonus + benefits. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.