Principal Product Manager

Key Responsibilities:

Product Strategy & Ownership 

• Own strategy and roadmap for a major product area or cross-product initiative aligned to company and portfolio goals. 

• Translate company vision into clear product direction, identifying opportunities for differentiation, growth, and customer value. 

• Drive multi-quarter to multi-year planning, balancing innovation, scalability, and customer needs.  

Domain & Market Leadership 

• Develop deep expertise in legal operations, enterprise SaaS, and AI-driven workflows. 

• Stay ahead of market trends (e.g., agentic AI, automation, legal workflow intelligence) and translate them into actionable product opportunities. 

• Influence product direction through competitive insights, customer research, and data analysis. 

Execution Excellence 

• Lead end-to-end product lifecycle for complex initiatives—from discovery through delivery and iteration. 

• Define high-quality product requirements and ensure alignment across engineering, design, and stakeholders. 

• Establish prioritization frameworks that balance impact, feasibility, and strategic alignment. 

Cross-Functional Leadership (Without Authority) 

• Act as the connective tissue across Product, Engineering, Design, Sales, Marketing, and Customer Success. 

• Drive alignment on product direction, tradeoffs, and delivery timelines across multiple teams. 

• Partner with GTM teams on positioning, packaging, and successful product launches. 

Customer & Outcome Focus 

• Engage directly with customers, partners, and internal stakeholders to validate problems and solutions. 

• Define and own success metrics tied to business outcomes (e.g., adoption, retention, ARR growth, workflow efficiency). 

• Use data and insights to continuously refine product direction and prioritize investments. 

Technical & Platform Thinking 

• Collaborate with engineering and architecture teams to shape scalable, extensible platform capabilities. 

• Contribute to decisions around AI/ML integration, data models, and system design tradeoffs. 

• Ensure solutions meet enterprise requirements for security, compliance, and performance. 

Thought Leadership & Influence 

• Serve as a subject matter expert and internal thought leader in product and domain areas. 

• Influence executive stakeholders through clear communication of strategy, tradeoffs, and outcomes. 

• Elevate product management practices, mentoring other PMs and driving best practices across teams. 

Required Skills:

• 8–10+ years of product management experience in B2B SaaS or enterprise technology.  

• Prior experience with case management or practice management software, legal operations concepts and use cases, legal technology. 

• Proven track record of owning and delivering complex, high-impact products or platforms.  

• Strong strategic thinking with the ability to connect product decisions to business outcomes.  

• Demonstrated ability to influence cross-functional teams and drive alignment without direct authority.  

• Deep experience in product discovery, roadmap planning, and agile execution.  

• Strong analytical skills with experience using data to drive prioritization and measure success.  

• Excellent communication skills, with the ability to engage technical and non-technical audiences.  

Preferred Qualifications: 

• Experience in legal tech, legal operations, or adjacent enterprise workflow domains.  

• Experience with AI/ML-powered products, automation, or data-driven platforms.  

• Familiarity with enterprise SaaS metrics, pricing/packaging, and customer lifecycle management.  

• Experience working across multiple product lines or platform ecosystems.