At Forge, we know our team is our greatest asset. As technology innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, accountable, and humble. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to artificial intelligence, and more.
With liquidity solutions, exclusive data and insights, a custody offering, and a vibrant marketplace, Forge’s goal is to build the best-in-class technology infrastructure to power a global private market that is transparent, accessible, and seamless for companies, their employees, and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.
Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and is building a growing network effect.
Our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams, and innovators in this way.
The Role:
Our Platform Broker will part of a growing team responsible for oversight of self-service customers and partners using the Forge platform. In addition to oversight of platform clients, the platform broker team leads interactions with our full-service broker team to help match liquidity and maximize transaction volume.
Our team of platform brokers will cover a wide variety of customers using our online platform, including private company shareholders, high net worth individuals, and institutional investors. This team will work collaboratively to ensure these customers have support when they need it and are educated to leverage our tools to transact themselves.
In this role you will be part of a close team supporting each other and working closely with product groups to constantly provide feedback to improve the platform. You should expect to grow your knowledge of all aspects of private securities trading while in this role to ensure we can optimize every part of the client experience.
Location: This role requires a hybrid work schedule, with 2-3 days per week in our San Francisco, CA office to foster collaboration and teamwork.Responsibilities:
- Customer relations management
- Help customers complete trades and navigate platform
- Support customer inquiries
- Take an active role in advising clients how to structure and execute transactions
- Review client diligence and ensure compliance standards are met
- Collaborate with various internal groups, such as Product and Marketing to ensure continuous improvement of platform
- Participate in the development of business prospects from current customers, referrals and networking
Requirements:
- At least 2 years of prior experience in financial services/venture capital/ investment banking (sales & trading, wealth management)
- Series 7, 63/66, SIE
- Ability to build relationships with customers and internal team members and stakeholders
- Strong ability to work in an online trading and fast-paced environment while ensuring adequate customer support
- Understanding of the private securities marketplace and transactions; understanding of institutional equity research and sales
- Motivation and ability to constantly improve our platform; must be able to help scale our capabilities and operational processes
- Excellent organizational skills and follow-through, both internally and externally; high attention to detail across many active tasks
- Ability to communicate clearly with internal stakeholders and external clients across the Financial Services universe
- Excellent written and verbal communication
- Physical requirements: operate a computer for 8 hours per day; give and receive detailed information through verbal and written communication
For residents of San Francisco, CA - the annual salary for this role ranges from $100,000 - $150,000 and total compensation (salary + bonus) ranges from $200,000 - $250,000 depending on individual performance. Final offers may vary from the amount listed based on candidate performance, experience, expertise, and other factors.
Upon offer, we conduct background checks that include employment and education verification, state, and county criminal history searches as well as fingerprint and drug test.
Forge is proud to be an equal opportunity employer committed to supporting a diverse and inclusive workplace. Our employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local laws.
Forge San Francisco, California, USA Office
Forge San Francisco Office Office
Our SF office is located in the heart of the financial district and right next to the historic Ferry building.
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