Product Analyst

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

As a Product Analyst within Visa's Global Products organization, you will support shaping and delivering innovative payment solutions across multiple markets that enhance Visa's comprehensive consumer card-based payments portfolio, including Credit, Debit, Prepaid, Installments, and Flex solutions. You'll collaborate across teams to deliver secure, scalable payment solutions that address global market needs. Within the ALM group, you'll manage the development and improvement of products, platforms, and APIs used by financial institutions and fintechs worldwide, prioritizing client experience and enabling innovation.

This role focuses on translating business needs into actionable technical requirements, coordinating product development activities, and ensuring smooth product launches. A strong sense of ownership and collaboration is essential as you help shape the future of card payments at Visa.

Responsibilities:

• Gather and document business requirements, convert them into technical specifications for engineering teams.
• Assist with backlog management, sprint planning, and feature prioritization.
• Participate in user acceptance testing and coordinate end-user demos.
• Track product performance and help implement improvements.
• Collaborate with product managers, engineers, and designers for timely feature delivery.
• Work with client facing teams to resolve operational issues and support product onboarding.
• Facilitate communication between global and regional teams for consistent rollout.
• Analyze product data to identify trends and improvement opportunities.
• Ensure compliance with corporate and audit standards.
• Support KPI reporting and visualization for product performance.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager ​

Relocation assistance is not provided for this role. 

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor’s degree in business administration, computer science, engineering, or related field
• Experience in product management and lifecycle management
• Background in fintech, payments, or enterprise products
• Familiarity with Payment Network systems or issuer card processing
• Collaboration with engineering and design teams
• Translates user needs into technical requirements
• Knowledge of compliance, audit controls, and Agile tools. Jira, Confluence.
• Strong analytical skills, proficiency in Excel and data visualization. SQL a plus
• Understanding of APIs, data structures, digital payments, and UX principles
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication, interpersonal, and problem-solving skills
• Empathetic, collaborative, and passionate about technology and global markets
• Team player, adaptable, and committed to excellent outcomes
• Keen to stay current with industry trends and pursue professional development

Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 123,000.00 to 190,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.