Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.As Glean’s PM for the Admin Experience, you’ll own the experience and control plane that helps enterprises roll out Glean fast and scale usage with confidence. You’ll turn complex deployment and configuration flows into delightful, self‑serve experiences and ship the tools that keep workspaces healthy at scale. Your work will directly accelerate users get value from Glean, shortening time‑to‑value, boosting activation, and unlocking expansion.
You will:
- Partner deeply with enterprise admins and product teams to map onboarding, rollout, and adoption journeys
- Chart the future of the AI powered admin experience
- Own the roadmap for Admin Console: self‑serve onboarding, data source setup, health/status, notifications, and workspace‑wide configuration
- Create adoption levers, guided setup, templates, recommended defaults, in‑product education, and safe experimentation, that make enterprise rollouts effortless
- Collaborate closely with Connectors, Core Product, and Support to reduce setup friction and improve reliability at scale
- Instrument and drive KPIs such as time‑to‑first‑value, connector setup success, workspace health score, admin engagement, and support burden reduction
- Orchestrate cross‑functional launches with Design, Engineering, Customer Success, and Marketing to deliver impactful, on‑time releases
- Build durable processes, release management, rollout guardrails, deprecation and migration playbooks, that keep velocity high as we scale
- 4+ years of product management experience in SaaS, building enterprise admin or platform experiences that drive activation, adoption, and scale
- Strong technical foundation; comfortable with APIs, data models, and admin UX for complex, multi‑system configurations
- Proven track record of shipping admin surfaces or consoles that measurably improve outcomes.
- Excellent written and verbal communicator who simplifies complexity and drives alignment across Engineering, Design, Customer Success, and GTM.
- Early adopter of AI—excited to build admin experiences that help customers scale AI‑powered knowledge discovery across their organizations
Location:
- This role is hybrid (3-4 days a week in one of our SF Bay Area offices)
Compensation & Benefits:
The standard base salary range for this position is $175,000 - $240,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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Top Skills
Glean Palo Alto, California, USA Office
Palo Alto, CA, United States
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