The Product Manager will help bring the EBSCOhost AI Exchange platform and MCP-based solutions to market. Responsibilities include supporting go-to-market initiatives, gathering customer and market feedback, collaborating with technical and cross-functional teams, communicating stakeholder updates, defining business requirements, and supporting roadmap visibility. The role requires 0–2 years of product management experience, familiarity with AI agents and MCP workflows, customer collaboration, and strong organizational teamwork.
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.
Your Opportunity
The Product Manager will partner with a cross-functional team to bring the EBSCOhost AI Exchange platform to market. The EBSCOhost AI Exchange acts as a marketplace and delivery infrastructure for trusted EBSCOhost content in the age of AI. You will help develop and bring to market MCP based solutions to deliver EBSCOhost content into AI Agents. The Product Manager will work closely with Sales, Marketing, Technology and other departments.
What You'll Do- Partner with Product Management leadership to develop and execute go to market efforts for EBSCOhost AI Exchange
- Collaborate with Technical teams to communicate market needs and feedback
- Join customer and publisher calls to discuss EBSCOhost AI Exchange products and benefits
- Help build and deliver stakeholder updates
- Drive business requirements for future roadmap items, in partnership with other Product Managers
- Partner with Sr. PM for Voice of the Customer Program on communications, tracking enhancements and roadmap visibility.
Your Team
This role reports to the Vice President of Product Management and closely partners with the Sr. Product Manager, AI Exchange. The role works closely with teams across Product Management, Technology, Sales, Marketing, and Customer Satisfaction. The Product Management team is comprised of 30+ Product Managers who represent different platform and functionality level initiatives. The team is customer-facing and drives business requirements across the EBSCOhost suite of products and services.
About You- 0-2 years of Product Management experience
- Interest in working closely with customers and other external partners
- Familiarity with AI Agents and MCP workflows
- Interest in building a career in Product Management with EBSCO
- Ability to work collaboratively across the organization with various teams
What Sets You Apart
- Experience using and building MCP workflows and AI Agent skills
- Basic understanding of the library industry and how libraries leverage EBSCO products
- A collaborative mindset and ability to build credibility with team members and stakeholders.
Similar Jobs
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.
Top Skills:
Ai-Enabled ToolsEmailIntranetSlackVideo Communications
Beauty • Robotics • Design • Appliances • Manufacturing
Provides Tier 1 IT support for global associates, troubleshooting Windows and macOS endpoints, networks, identity and access, Microsoft 365, and software issues. Manages onboarding, offboarding, endpoint provisioning, and device administration using Intune, Autopilot, and Jamf. Documents resolutions, supports major incidents, escalates complex issues, and improves support processes. Requires up to 10% domestic and international travel and occasional after-hours support.
Top Skills:
Active DirectoryConfluenceiOSJAMFJira Service ManagementmacOSMicrosoft 365Microsoft Entra IdMicrosoft IntuneWifiWindowsWindows Autopilot
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Owns new-logo acquisition and expansion across enterprise accounts for Mastercard Identity’s fraud and identity data products. The role prospectively builds pipeline, manages consultative and technical sales cycles, engages fraud, payment risk, trust and safety, data science, and engineering stakeholders, represents the company at industry events, and accurately forecasts against quota.
Top Skills:
APIsData ScienceFraud ModelsIdentity DataWeb-Based Portals
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
