Marble Health Logo

Marble Health

Product Lead \u2014 Consumer / Patient Experience

Reposted 3 Days Ago
Hybrid
New York, NY
Senior level
Hybrid
New York, NY
Senior level
Lead the design and scaling of patient-centric products for Marble, enhancing mental healthcare for children through AI-driven solutions and strategic product development. Collaborate with cross-functional teams to oversee the patient journey from onboarding to outcomes, while shaping the product culture of the organization.
The summary above was generated by AI
About the role
Help transform mental healthcare for millions of kids nationwide as Marble's next product leader. We're looking for a world-class PM to architect and scale our patient experience. Working with a cross-functional team of engineering, operations, and design teammates, you'll own Marble's patient interface at every step of the patient journey. This role sits at the heart of Marble's mission to build a new mental healthcare system for kids, so if you are an ambitious product leader motivated by hard problems and real-world impact, we'd love to meet you.
What you'll do
  • Architect beautiful patient products that create access to quality care today
    • Patient conversion - onboarding, triage, and care matching
    • Patient retention - engagement, support, and re-routing
    • Patient outcomes - measuring and reporting patient therapeutic progress
  • Deploy AI to unlock a new therapy paradigm tomorrow
    • Patient interaction - we see an opportunity for AI to amplify our therapists' impact, and to reach kids between sessions when they need it most. And we believe that our model - which brings schools, therapists, payers, and patients onto a single operating system for the first time - uniquely positions us to realize this opportunity. As the PM of our patient experience, you'll shepherd this vision into reality.
  • Shape the strategy and culture that will define Marble for years to come
    • Product culture - we are a product-first organization with a product-first vision. As a product leader, your mandate is not just to build products in your immediate purview, but to help elevate the organization as a whole through the strategy that you set and the cultural principles you espouse.

Qualifications
Requirements
  • 6+ years in product management roles, including consumer-facing
  • Experience building products 0→1, and scaling products 1→10
  • NYC-based and able to work from our SoHo office 2+ days/week

Bonus
  • Prior startup or early-stage experience is strongly preferred
  • Prior AI product experience
  • Prior experience in the healthtech space

Ideal traits
  • Psychic - Product Sense
    • The ability to deeply understand consumer needs, behaviors, and pain points, often before customers can articulate them themselves. This includes skill in user research, pattern recognition across customer feedback, and an intuitive sense of what will resonate with target users.
  • ♟ Chess Master - Strategic Thinking
    • The ability to focus on high-impact initiatives and say "no" to distractions. This includes balancing short-term wins with long-term vision, making tough trade-off decisions with limited resources, and maintaining focus on what truly matters.
  • Detective - Analytical Thinking
    • The ability to meticulously gather evidence, connect seemingly unrelated data points, distinguish signal from noise, and follow the trail of metrics to uncover hidden insights that others miss.
  • Storyteller - Communication
    • The ability to craft compelling narratives about the product vision, translate complex ideas into simple concepts, and tailor messages appropriately for different stakeholders (users, team members, investors).
  • Catalyst - Urgency + Iteration
    • The ability to design lightweight tests, validate hypotheses quickly, and iterate based on real user data. Knows how to test critical assumptions with minimal resources.
    • Enables and elevates the people around them with strategic clarity, intentional feedback, and genuine empathy. A talent magnet.

Top Skills

AI

Similar Jobs at Marble Health

3 Days Ago
Hybrid
New York, NY, USA
Senior level
Senior level
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.
Top Skills: Automation ToolsCrm SoftwareData Analysis
3 Days Ago
Hybrid
New York, NY, USA
60K-90K Annually
Mid level
60K-90K Annually
Mid level
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
The Ops Associate role involves managing day-to-day operations, developing processes, and collaborating with cross-functional teams to support school partners and families.
3 Days Ago
Hybrid
New York, NY, USA
140K-170K Annually
Mid level
140K-170K Annually
Mid level
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
The Growth Lead will manage the sales cycle with schools, develop relationships, and enhance mental health access for students. This involves identifying opportunities and providing feedback to improve services.
Top Skills: Customer Relationship ManagementPartnershipsSales

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account