The Product Operations Analyst aggregates data for analysis, creates visualizations and slide decks, and collaborates with cross-functional teams to improve product insights and operations.
As a Senior Product Operations Analyst, you will report directly to Windfall’s VP of Product at the San Francisco headquarters. You will work closely with our engineering, data science, and customer success teams. You will play a key role in streamlining internal processes, creating analyses, and communicating findings to both internal and external stakeholders in slide decks that you construct.
This role will give you an opportunity to advance your analytical skills. Working alongside an incredibly talented team of Analysts, Data Scientists, and Engineers, you’ll work on projects to provide impactful insights to the most advanced non-profit and commercial companies in the US. Your insights will help non-profits exceed their donation goals and commercial companies achieve higher ROI on their marketing spend.
We’re on a mission to change how organizations perceive and use people data. And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.
Responsibilities:
- Aggregating data from several sources to generate accurate analysis
- Generating visualizations leveraging different technologies to be included in slide decks and dashboards
- Constructing slide decks from inception to effectively communicate results to various internal & external stakeholders
- Perform focused research on US households to help validate our model and dataset
- Gathering training data that will help us improve Windfall’s data asset
- Creating custom segments for our customers based on different heuristics
- Standardizing and transforming customer data in numerous formats for internal processing
Requirements:
- Bachelor's degree in Computer Science, Data Analysis, Engineering, or a similar field
- 2+ years of professional work experience in an analytical role
- Collaborative team-focused attitude with a strong desire to advance the product and learn new things
- Beginner to Intermediate experience with SQL and Python
- Hands-on experience working with large data files via command line
- A fierce sense of ownership and responsibility in one’s work
- You are a self-starter that anticipates requests and doesn’t need a lot of oversight
- Impeccable attention to detail - we take pride in the details!
Preferred Qualifications:
- 2+ years working experience with SQL and Python preferred
- Previous experience supporting a product function in an internship or work environment
Additional Information:
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across California. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. We also offer a comprehensive benefits package, which you can explore on our careers site
Compensation range:About Windfall
Windfall is a people intelligence and AI company that gives go-to-market teams actionable insights. By democratizing access to people data, organizations can intelligently prioritize go-to-market resources to drive greater business outcomes. Powered by best-in-class machine learning and artificial intelligence, Windfall activates insights into workflows that engage the right people for each respective organization. More than 1,500 data-driven organizations use Windfall to power their business. For more information, please visit www.windfall.com.
We comply with CCPA. For more information on how we comply, review our privacy notice.
Windfall is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We may use AI tools to assist parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist our team and do not replace human judgment. Final hiring decisions are made by people.
Windfall San Francisco, California, USA Office
430 Pacific Ave, , San Francisco, CA, United States, 94133
Similar Jobs
Artificial Intelligence • Machine Learning • Productivity • Software
As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.
Top Skills:
CRM
Artificial Intelligence • Machine Learning • Productivity • Software
The Content & Brand Marketer will create and manage content to communicate Flai's value, including case studies, videos, and LinkedIn posts, while collaborating with sales and customer success teams.
Top Skills:
AIAutomationSeoVertical SaasVoice Ai
Digital Media • Mobile • Software • Conversational AI
The Global Sales Development Manager will lead an AI-first SDR organization globally, developing strategies for pipeline generation, coaching SDRs, and collaborating with various teams to ensure sales success.
Top Skills:
AICRMSales Enablement Software
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
