Product Specialist

Job Description:

We are Omnissa!  
 
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.  
 
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. 

At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy. 

What is the opportunity?

We are looking for new Technical Content Developers for the Product Specialist and Technical Enablement Team.  If you have a background in technical enablement, such as a Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or a Technical Support Engineer, and want to grow into a role where you can create content that enables our customers to learn about our products, then this role is for you!

You will play a key role in enabling our customers, partners, and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform, TechZone (https://techzone.omnissa.com). You will also deliver technical enablement content to both internal and external audiences. 

The ideal candidate is someone who is results-driven and enjoys collaborating with colleagues, partners, and customers. This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement when necessary.  This position requires a great deal of intellectual curiosity to be successful. There must be a strong desire to learn new things and to present the knowledge you gain to others. A lot of the work we do involves learning how things work and building content to teach others.

What will you bring to Omnissa?

Desired Skills:

• Technical Expertise: Hands-on experience with IT tools, including hypervisor and cloud-based infrastructure platforms, and Windows and Linux operating systems.  Knowledge and hands-on experience with a VDI solution such as Omnissa Horizon, Citrix, or Azure Virtual Desktop is preferred but optional.   Familiarity with other solutions in the end-user computing space is a plus.  Familiarity with Windows operating system and lifecycle management tools is a plus.  Exposure to different infrastructure platforms and hypervisors is a plus.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people.   The job will require you to learn and understand our technologies through your own hands-on work with it but also by explaining the technologies to practitioners who need to understand it.  
• Communication Skills: Proven ability to deliver compelling presentations to diverse audiences and write documents that clearly explain complex technical concepts.  Exceptional verbal and written communication skills are necessary for success in this role.
• Customer-Focused: Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers. 
• Experience: 3-5+ years of relevant experience in VDI solutions, product management, or technical marketing in the end-user computing software industry.

Location: Atlanta, GA or Remote  
Location Type: Hybrid or Remote
Travel Expectations: 10-20%
Education: Bachelor's Degree preferred, or equivalent combination of education and relevant professional experience.

The typical base salary for this role is between USD 147,975.00 - 246,625.00 per year and it may be eligible for participation in a corporate bonus program. Actual compensation may vary based on geographic location, work experience, education, skill level, and other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401(k) with matching contributions, disability insurance, paid time off, growth opportunities, and more.

Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:  

Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. 

This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.