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Sutter Health

Program Coordinator IV, UKG Workforce Management & Scheduling

Posted 9 Hours Ago
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In-Office
Emeryville, CA, USA
35K-60K Hourly
Mid level
In-Office
Emeryville, CA, USA
35K-60K Hourly
Mid level
Coordinate the implementation and sustainment of UKG Workforce Management across Sutter Health, including scheduling, timekeeping, analytics, training, governance, and change management. Lead multiple complex projects, facilitate cross-functional teams, manage milestones and deliverables, provide status reporting, develop recommendations, and support organizational adoption. The role requires stakeholder engagement, presentations, project management, operational analysis, and coordination across service lines and regions.
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Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Support the implementation and sustainment of UKG Workforce Management across Sutter Health, coordinating activities related to scheduling, timekeeping, workforce analytics, training, governance, and change management to drive successful adoption and operational effectiveness. Responsible for implementation of strategic priority projects designed and deployed to achieve the highest levels of quality, access, and affordability. Using established project management tools and processes, efforts result in successful implementation of projects to produce improved organizational performance. Provides leadership, coaching/consulting, and facilitation skills to project team. Responsible for the management of multiple medium sized projects and/or 1-3 large size projects that are highly complex. These types of projects cross multiple service lines and/or regions, have multiple facets of work teams that provide the output of deliverables, and/or multiple complex milestones or critical paths which can result in different outcomes of the work at hand and therefore take more resources and expertise to manage and see through to completion. Responsible for overall coordination, status reporting and stability of project oriented work efforts.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

  • Bachelor's: Administration, Health Administration, Public Health or related field

TYPICAL EXPERIENCE:

  • 4 years recent relevant experience.

SKILLS AND KNOWLEDGE:

  • Conceptual, analytical and negotiation skills are necessary, along with skills in solving complex problems and developing actionable recommendations.
  • Demonstrated leadership skills in order to manage large complex projects (ie. number of resources, functional areas, time requirements, and the organizational experience of the subject).
  • Demonstrated ability in leading / facilitating teams.
  • Customer service focus in all decisions and actions.
  • Interpersonal skills and an ability to cultivate a network within sutter health to gain support from key stakeholders and gain trust and respect from senior leaders.
  • High level of operational thinking and expertise with the ability to quickly analyze and understand healthcare operations desired.
  • Detail oriented, self-directed and able to work autonomously.
  • Communicate complex concepts and ideas effectively to all levels within the organization.
  • Develop, create and deliver presentations to all levels within the bay area foundation.
  • Demonstrated ability to continuously learn and improve understanding of project methodology and tools.
  • Proficiency in spreadsheet, word processing, project management and presentation applications required, preferably the Microsoft suite.
  • Verbal and written communication skills, including a high level of tact, diplomacy, and adaptability.
  • Organizational skills with ability to handle multiple projects, multiple (and sometimes conflicting) priorities and adapt to a rapidly changing environment involving multiple stakeholders at various levels.
  • Collaborative working style and ability to develop/sustain productive work relationships with key stakeholders and other project resources across all areas and levels of the organization.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $35.04 to $52.56 / hour. Bay Area Pay Range is $40.30 to $60.45 / hour.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Sutter Health Alameda, California, USA Office

Alameda, United States

Sutter Health Berkeley, California, USA Office

Berkeley, United States

Sutter Health Burlingame, California, USA Office

Burlingame, United States

Sutter Health Castro Valley, California, USA Office

Castro Valley, United States

Sutter Health Concord, California, USA Office

Concord, United States

Sutter Health Emeryville, California, USA Office

Emeryville, United States

Sutter Health Fremont, California, USA Office

Fremont, United States

Sutter Health Livermore, California, USA Office

Livermore, United States

Sutter Health Oakland, California, USA Office

Oakland, United States

Sutter Health Orinda, California, USA Office

Orinda, United States

Sutter Health San Carlos, California, USA Office

San Carlos, United States

Sutter Health San Francisco, California, USA Office

San Francisco, United States

Sutter Health San Mateo, California, USA Office

San Mateo, United States

Sutter Health San Rafael, California, USA Office

San Rafael, United States

Sutter Health Walnut Creek, California, USA Office

Walnut Creek, United States

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