Program Manager II

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is transforming how the world works together. We are looking for an experienced Program Manager to lead large cross-functional programs that support Box’s growth and scalability goals. We are growing and expanding our business models worldwide. In this role you will drive programs that help Box achieve these goals in a thoughtful way that both simplifies and improves our operational efficiency. You will work closely with teams that span Box and our partners such as Finance, Legal, People, Compliance, Sales Operations, and IT among others.

We are a small, close-knit team rooted in an agile and fast-paced environment. We cover multiple projects and are able to pivot across projects of varying complexity and stakeholders. We strive to always provide positive outcomes and experiences for Box, Boxers, and our partners.

WHAT YOU'LL DO 

• Partner with business leaders, technical teams, and partners to drive programs including, new system implementations, business processes design with AI, and Boxer enablement
• Build and maintain program artifacts: charters, success metrics, plans, RAID logs, and status dashboards
• Stand up and run governance end-to-end (cadence, timely decisions, risks/issues/dependencies); escalate to leadership when needed.
• Help teams leverage the power of AI to improve productivity and business outcomes for Box and Boxers.
• Distill complex, cross-functional information into clear, executive-ready narratives and visuals.
• Scale AI-driven process improvements across program management tasks to reduce manual effort and increase operational efficiency.
• Leverage Smartsheet, AI, JIRA, AirTable, and Box for standardized planning, reporting, and portfolio visibility.

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

Required skills

• 5+ years of program/project management experience leading cross-functional initiatives in fast-paced environments.
• Proven ability to manage multiple programs simultaneously with strong governance and execution discipline.
• Strong stakeholder management and executive communication; comfortable influencing and pushing back when needed.
• Skilled in creating program structure from scratch with measurable outcomes and clear accountability.
• Data-driven with the ability to simplify complex information for diverse audiences.
• Curious with a continuous improvement mindset, able to apply AI to simplify project management workflows.
• Bachelor’s degree or equivalent practical experience.

Preferred skills

• Project or program management experience in the tech sector; G&A operations experience
• Technical aptitude with SaaS enterprise software (Box, Workday, Salesforce, Zuora, JIRA)
• PMP Certification or equivalent

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays-Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process. This role is tied to our Redwood City HQ office.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.