Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and pension & retirement providers to move faster, see farther and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customer can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants.
In a world where change is constant, our native-cloud SaaS platform empowers insurers, MGAs, and pension & retirement providers with the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale. With 1400+ implementations and more than 375 customers worldwide, Majesco is the AI-native solution trusted to power the future of insurance and pension & retirement. Break free from the past and build the future of insurance
At Majesco, this means joining a team leading the insurance and retirement industry through the AI revolution. You’ll collaborate with experienced leaders and global teams building and scaling AI-native solutions that solve complex, real-world challenges - where innovation moves from concept to production, decisions carry real weight, and execution matters. If you’re looking for a place where your expertise is trusted, your judgment is valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens.
Program Manager, Software Implementation (Insurance SaaS, Delivery Leadership) Drive Complex Programs to Outcome
Location: Remote US or Canada
About the Role — Own Delivery for High-Impact Software Programs
This role is about execution.
We are looking for a Program Manager who has led complex software implementations and knows how to drive programs to completion in real-world environments—not just manage timelines. You will lead large-scale software delivery programs for insurance customers, working across Majesco and client teams to ensure outcomes are met—on scope, on schedule, and aligned to business goals. Your impact will be measured by delivery performance, program health, and your ability to identify and solve problems before they slow the business down.
What You Will Do — Drive Delivery, Remove Risk, Improve Performance
You will lead programs with a focus on execution, visibility, and continuous improvement:
- Own delivery of complex software implementation programs, ensuring scope, schedule, and financial targets are met
- Lead day-to-day execution across program teams, including program leads and scrum teams
- Use delivery metrics to assess program health, identify risks, and take action early
- Drive risks and issues to resolution, maintaining momentum across teams
- Partner closely with the customer and internal teams to align priorities and keep delivery on track
- Identify and implement improvements that increase delivery speed, quality, and efficiency
- Assess team capability and coach program leads to strengthen execution
- Create clear, executive-level updates on program status, risks, and outcomes
- Lead internal reviews with senior leadership to drive alignment and decision-making
- Scale best practices across programs to improve overall delivery performance
What You Bring — Proven Track Record Delivering Software at Scale
You have led complex programs and know what it takes to deliver:
- 15 plus years of experience with at least 5 plus years leading software delivery or program management
- Proven experience delivering SaaS or packaged software implementations in an Agile environment
- Experience in Property & Casualty and/or Life, Annuity, and Health Insurance domains
- Strong ability to use data and metrics to manage delivery performance and drive decisions
- Experience managing scope, schedule, budget, and resource plans across complex programs
- Ability to identify risks early and drive resolution across cross-functional teams
- Strong executive communication skills with experience engaging senior stakeholders
- Experience coaching and developing program leads or delivery teams
- Familiarity with delivery tools such as Jira or similar platforms
- Ability to operate in fast-moving, matrixed environments and drive alignment across teams
Bonus Points — Experience That Strengthens Impact
- Experience working in global delivery models or with distributed teams
- Background improving delivery frameworks, methodologies, or operating models
- PMP, Scrum Master, or similar certifications
- Experience with financial tracking and program-level forecasting
Why Join Us — Lead Programs That Matter
- Lead high-visibility software programs for major insurance clients
- Work directly with executive stakeholders internally and externally
- Drive measurable impact on delivery performance and customer outcomes
- Help shape how we deliver at scale across the organization
Majesco — Where Insurance Technology Leaders Build What’s Next.
As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope.
What Majesco Offers:
Majesco is committed to equal pay and transparency. The annual base salary range for this position is $110,000 USD to $160,000 USD.
Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the United States. It is uncommon for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on a variety of factors. Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.
At Majesco, we offer a comprehensive employee benefits package with most coverage starting Day One. Our benefits package includes, but is not limited to: Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA, short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days and 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.
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