Department: Canada Commercial
Reports to: Director of Retail, US East
Location: San Francisco, CA
Your Opportunity at ARC’TERYX:
As the Regional Manager, you will lead the brand’s team members in the Northern California region to bring Arc’teryx to life through building strong communities and ensuring a seamless guest experience across all touchpoints within our owned retail and outlet stores. You are accountable for all aspects of regional performance. You lead the charge to drive retail operations and lead Store Managers to help deliver the vision of the brand and executes service at the highest level. You drive and track objectives and key results across all channels to reach sales and financial goals. You are well connected and build relationships to elevate the brands connection to guest. You are a natural, and inspiring people-first leader, with a passion for growing and developing high-performing teams.
Meet Your Future Team:
The US Commercial team is accountable for delivering sales through all local channels. We meet the guest where they are shopping and ensure Arc’teryx is represented consistently and at its best. As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork.
If you were the Regional Manager now, here are some of the core activities you would be doing:
- Leading your regional team to drive profitable revenue growth across all channels through seamless and exceptional consumer experiences, with a key focus on Arc’teryx Brand Stores
- Leading, coaching, and developing Brand Store leaders setting annual and seasonal objectives for each region and channel that will drive full price sell-through, increase engagement with our guests, and elevate the Arc’teryx community while staying on budget
- Working with your Store Managers, you manage retail operations for retail stores in your region, ensuring day-to-day business aligns with the Brand Strategy and tracks to our financial and other measurable targets
- Driving financial stewardship in your region through P&L accountability.
- In partnership with your Store Managers and HQ product partners, you are the catalyst for the right product to be in the right place, at the right time, to drive sales and margin within your region.
Here are some of the things you could be working on in the future:
- Developing a talent pipeline to ensure your team can grow with the business and that team members have a path for personal development
- Working with other Regional Managers to discover new business opportunities, identify new ways of working, and scale best practices developed with an entrepreneurial approach. Working with your teams to know your region better than anyone to support efforts around brand expansion
Are you our next Regional Manager?
- You have 5+ years of experience of related experience leading multiple stores and best in class retail operations
- You have led retail operations, district management for owned retail and understand the needs of retail requirements for success
- You are an excellent people leader, capable of motivating and engaging a group of people to drive collaboration and common goals in your area
- You have experience in all forms of distribution including owned retail development and growth, partnership branded retail, and wholesale development
- You have a passion for customer service and delivering an exceptional experience for guests
- You are a culture builder and brand ambassador
- You are a strong communicator in both written and verbal communication and can formulate and articulate strategies and concepts
- You have excellent interpersonal skills and are comfortable dealing with diverse personalities
- You are a strong advisor with the ability to build relationships and influence stakeholders at a global level
- You have excellent organizational skills, analytical ability, and a track record of strategic planning
- You are proficient in Microsoft Office
- You have excellent decision-making skills and are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You seek the best (sometimes not the easiest) solutions with unwavering commitment
- Your passion for your work is paralleled by your passion for getting outside and living it
- Willingness and availability to travel, and work weekends or holidays, depending on the needs of the business.
Compensation:
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave for birthing and on-birthing parents, including an option to ease the transition back to work.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
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