RPM Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves – The RPM Manager focuses on managing a team of RPM Planners and Move Coordinators, providing expertise in operational planning, space and occupancy projects, workplace design and daily MAC requests within the Client's real estate portfolio.  The RPM Manager will set up project files, folders, and templates at the start of the project, using Best Practices; maintain the folder throughout the project. They will also develop and maintain project specific reporting to client all while maintaining records in a manner that protects the client and JLL Confidentiality. Additionally, they will keep track of project hours and forecast utilization relative to assignment and complete JLL internal and client project close-out. 

What is your day to day?  

• Plan and successfully manage relocations up to 1,000+ people at a time
• Manage the majority of a project by self and/or supervise additional staff
• Develop and implement relocation project plan, schedule, and budget through collaboration with the facility, project and vendor managers and adhere to it  
• Perform data input into the CAFM system to maintain occupancy information
• Prepare/update project status reports, review invoices and ensure timely payment, update tracking reports and maintain files for due diligence and financials.
• Plan, schedule and implement relocations, providing the main client contact with scheduled dates, move instructions, and move orientations for large groups as required
• Communicate actively during meetings and other project related speaking situations with a focus on delivering the project on-time, on budget and meeting the clients’ expectations
• Work independently; anticipate upcoming required project tasks and initiate activities for self and other
• Be directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships.
• Participate in presentation interviews, convey key points, and answer potential client questions with a firm understanding of the project and the potential client

Desired experience and technical skills  

• People management ability
• Performance management skill set
• Provides constructive criticism with actionable directives
• Strong written and verbal communication
• Effective meeting management
• Advanced knowledge of planning and delivery services
• Project delivery skill set
• Advanced ability to coordinate colleagues, vendors, partners in a fast paced environment
• Ability to manage multiple activities successfully with minimal guidance
• Project oversight for all Planner and MACC activities
• Experience in a CAD/CAFM technology with a move management module and/or client facilities management system
• Knowledge of construction or commercial real estate industry
• Enhanced ability to utilize Google the Microsoft Office suite of technologies
• Strong Google SheetsMicrosoft Excel skills
• Familiarity with architectural drawings and furniture and space planning concepts
• 3 - 5 years of facility, project or construction related experience in a Corporate Real Estate environment
• Background in project management, construction management, architecture or project strategy planning is desirable  
• Strong interpersonal skills with an ability to interact with executive level external and internal clients
•  Highly organized with strong analytical skills
• Ability to multi-task in a fast paced environment and work both in a team and independently

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.