Sales Analyst – Commercial and Financial Operations

Cryoport Systems is the life science industry’s most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport Systems' proprietary Cryoport Express® shippers, Cryoportal® Logistics Management Platform, leading-edge Smartpak™ Condition Monitoring System and geo-sensing technology paired with unparalleled logistics expertise and 24/7/365 customer support, make Cryoport Systems the end-to-end temperature controlled supply chain partner that you can trust.

POSITION SUMMARY

The Sales Analyst supports by delivering actionable insights through data analysis, forecasting, reporting, and process optimization. This role partners closely with Sales, Finance, and Leadership to drive revenue growth, enhance sales effectiveness, and improve decision-making throughout the commercial lifecycle. This role ensures sales representatives and sales and finance leadership have timely, reliable data to manage accounts, track opportunities, and execute against revenue targets.

PRIMARY RESPONSIBILITIES (include but are not limited to)

Sales Performance & Analytics

• Analyze sales performance across regions, products, customers, and channels
• Develop and maintain dashboards, KPIs, and standardized reporting (bookings, pipeline, revenue, win rates, pricing)
• Identify trends, risks, and growth opportunities through data-driven insights
• Support territory, quota, and incentive performance analysis

Forecasting & Pipeline Management

• Support weekly/monthly sales forecasting processes
• Analyze pipeline health, conversion rates, deal velocity, and backlog
• Partner with sales leadership to improve forecast accuracy and visibility
• Track forecast vs. actuals and explain variances

Commercial Operations Support

• Support sales planning activities (annual operating plan, quota setting, capacity modeling)
• Assist with pricing, margin analysis, and deal reviews
• Maintain CRM data quality and governance standards
• Support commercial process improvements and automation initiatives

Cross-Functional Collaboration

• Partner with Finance on revenue reporting, budgeting, and accruals
• Collaborate with Marketing on lead funnel analysis and campaign effectiveness
• Support leadership presentations and executive-level reporting
• Act as a trusted analytical advisor to sales

COMPETENCIES & PERSONAL ATTRIBUTES

• Commercial mindset with strong business acumen
• Ability to translate data into actionable insights
• Strong stakeholder management and communication skills
• Process-oriented and continuous improvement mindset
• Comfortable working in fast-paced, growth-oriented environments

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in business, Finance, Economics, Analytics, or related field
• 2-5 years of experience in sales analytics, commercial operations, finance, or business intelligence ï Strong analytical and quantitative skills
• Advanced proficiency in Excel; experience with CRM systems (Salesforce preferred)
• Experience with BI tools (Power BI, Tableau, Looker, or similar)
• Strong attention to detail and data accuracy
• Ability to communicate insights clearly to non-technical stakeholders

Preferred Qualifications

• Experience in life sciences, pharma, biotech, CDMO, or healthcare services
• Familiarity with revenue recognition, pricing models, and margin analysis
• SQL or advanced data modeling experience
• Experience supporting global or multi-region sales teams