Sales Development Representative, Enterprise

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting-edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritising our customers, and a deep understanding of the unique challenges faced by multinational organizations.
What you'll do
Airwallex is looking for a highly goal-oriented sales professional to join our Enterprise Sales Development team. As such, this is a great role for someone with at least a few months of experience as an SDR and will have a unique opportunity to shape our initial processes and how our platform clientele experience our products. You will be responsible for generating and cultivating enterprise-level leads to sign up to our platform. Your duties will include strategic messaging on a variety of mediums, contacting decision makers, and planting the seeds for a successful sale. Additionally, you will work closely with stakeholders in Airwallex globally to relay feedback and help shape the future of our US go-to-market strategy.
This role has an in office expectation of three days per week, hybrid schedule. The role also includes occasional travel to conferences and events.
This role is based in San Francisco, New York, Austin, or Toronto, Canada.
Responsibilities:

• Join the fastest growing team in Airwallex's Global Commercial org
• Have autonomy and flexibility to develop and refine our sales processes
• Develop and execute plans, partner with AEs to close business with upper middle market and enterprise companies
• Work with AE's to build outbound strategies to create and nurture opportunities
• Attract and start relationships with executive stakeholders at new and existing clients
• Research and connect with leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses
• Lead and contribute to team projects to develop and
• Engage with Product and Engineering teams to help drive product strategy

Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• Bachelor's Degree or equivalent work experience
• 12 months experience in sales, account management, or any related customer service
• Start-up, fintech, or B2B experience

Preferred qualifications:

• A relationship builder - you have a dynamic personality, love talking to potential customers, listening to their needs, and explaining the benefits of the Airwallex platform to potential customers customers
• Excellent interpersonal and communication skills
• A closer - while you don't need much sales experience, you need to be driven and eager to move conversations forward
• You obsess over a great customer experience - when you get a support inquiry, you will want to get it resolved as soon as possible in the best way to ensure a great customer experience
• Motivated and motivational - you have a knack for getting people and customers excited to see the benefits Airwallex will bring to their business
• Willing to learn and adaptable - you don't need to have it all figured out, you just have to have a desire to learn and always be willing to improve and adapt
• You are a great communicator on the phone and via email - you can provide information verbally and in a collaborative fashion with great customer rapport
• You are a great team player - you'll be working with people across diverse global offices and will need to work collaboratively with them

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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