Sales Operations Director

This role is critical in further scaling our established and expanding Americas business. It is a visible role that reports to the VP of Americas Field Operations and works closely with Sales leaders in our Americas business.  You will establish a close partnership with the Area VP and District Sales leaders who run our Western strategic and enterprise account segments. 

The focus of the role spans strategy formulation through to tactical execution, and related measurement, analysis, planning and reporting details. You must be able to work cross-functionally to drive efficiency, predictability and performance growth + scale. As a trusted advisor to the sales leaders, you must be capable of acting on their behalf in helping run the business. You are expected to support, implement and often create Americas-wide initiatives designed to advance alignment with, and achievement of, strategy and objectives.   

Responsibilities: 

• Work with Sales Leaders to develop and implement sales strategies designed to achieve overall business objectives and financial targets, including predictability of the business. 

• Work with the Global Revenue Operations organization, including peers, to drive business predictability, standardization and optimization, while ensuring the needs of the Area business is met. 

• Develop, oversee and guide Area and District sales forecasts with a focus on accuracy and predictability. 

• Analyze and assess all aspects of the Americas operations. Proactively provide recommendations on performance and productivity improvement strategies and actions & execute the strategies and actions to do so. 

• Steward the most strategic deals through the cross functional (finance, legal, pricing, OM, renewals, Channel, etc) landscape. 

• Steward compensation related planning efforts, including territory optimization, quota setting, and enablement. 

• Direct efforts for centralized Revenue Operations teams/resources to ensure Americas business objectives are met.  Be a voice for the field in doing so. 

Qualifications 

• Minimum 12 years of experience in the technology industry, with at least 7 of those years working in Sales Operations, Finance or Sales Leadership . 

• Previous experience in a Sales Operations leadership role in a high growth, complex selling, enterprise software business. 

• Results-oriented with strong decision-making skills and the ability to prioritize multiple objectives while meeting aggressive deadlines and financial targets. 

• AI savvy, with ability to leverage and create AI output and business value.  Must be able to show how you have the intellectual curiosity to leverage and put AI tools to use to drive business outcomes. 

• Ability to provide consultative input to Sales leaders and Revenue Operations leaders regarding performance and productivity; suggest optimal solutions to achieve business objectives. 

• Willing to contribute in all areas of the business, including outside the typical scope of Revenue Operations, to support scaling the business. 

• Expertise in forecast management, pipeline management, deal inspection, SFDC, analytics, and reporting. 

• Extensive experience and knowledge of enterprise sales models, including multi-channel distribution. 

• Experience doing data analysis, modeling, and/or financial analysis to support and drive business decisions. 

• Passion for delivering high quality deliverables against challenging timelines 

• Ability to build relationships with all levels and across all functions of the company. 

• Natural self-starter with the ability to identify and influence key business drivers. 

• Strong organizational and time management skills along with the ability to work independently (self starter) to achieve results 

• You understand what it means, and how, to drive sales effectiveness 

• Bachelor's degree required in either a business or technology discipline. 

THE OPPORTUNITY 

Rarely do opportunities such as this arise. The chance to play a significant role in a pre-IPO company completely disrupting the market, with a TAM that is through the roof, referenceability & size that belies the age of the company, investors & partners of superior stature and a growth rate that confounds market dynamics. 

We operate at an intensity that is not for everyone. We expect a lot of each other, andwe support each other relentlessly. 

This is a visible role. The successful candidate will be expected to hit the ground running, which means experience in a similar role is essential. Your career has been preparing you for this opportunity and you will know what to do when you get here. Please consider your personal attributes, passions and career aspirations before applying.  

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