Sales Training Director

Twist Bioscience is seeking an experienced and highly motivated Director, Sales Training to design, implement, and manage comprehensive training programs for our global sales organization focused on Next-Generation Sequencing (NGS) and DNA Synthesis (SynBio) products and services. This critical role requires a unique blend of expertise in professional sales training, a deep understanding of biological concepts (NGS, SynBio), and the ability to translate complex scientific information into compelling, customer-focused sales strategies.

Key Responsibilities

• Program Leadership: Lead the overall strategy, development, and execution of the sales training curriculum, including new hire onboarding, ongoing product education, and advanced sales skill training.
• Scientific and Product Training: In partnership with technical leaders, develop and deliver specialized training modules on NGS, SynBio, and Twist Bioscience's product portfolio. This includes technical applications, competitive positioning, and value-based selling in a life science context.
• Sales Process Training: Train sales employees on core sales methodologies, territory management, pipeline acceleration, negotiation, and utilization of CRM tools to drive consistent sales performance.
• Content Development: Create engaging, relevant, and high-quality training materials, including presentations, workbooks, eLearning modules, and practical role-playing exercises.
• Performance Measurement: Establish metrics to evaluate the effectiveness of training programs and continuously iterate on content and delivery methods to improve sales team competence and quota attainment.
• Collaboration: Partner closely with Sales Leadership, Marketing, Product Management, and Scientific Affairs to ensure training content aligns with business objectives and product launch strategies.

Qualifications

• Education: Bachelor's degree in a Life Science discipline (e.g., Biology, Molecular Biology, Genetics) is required. An advanced degree (Master's or Ph.D.) is a plus.
• Experience in Sales: Minimum of 8-10 years of experience in a direct sales role within the Life Science, Biotechnology, or Diagnostics industries, with a proven track record of exceeding sales targets.
• Experience in Training: Minimum of 5 years of experience in sales training, preferably in a technical or scientific environment, focusing on complex product lines.
• Scientific Expertise: Strong, demonstrable knowledge of NGS technologies and workflows, as well as Synthetic Biology applications and market trends.
• Skills: Exceptional presentation, communication, and facilitation skills. Proficiency in developing training content using various modern delivery methods.
• Business Acumen: Ability to understand sales performance data and translate business needs into training solutions.

Preferred Qualifications

• Certification in professional sales methodologies (e.g., Challenger, Miller Heiman, SPIN Selling).
• Prior experience training a global sales team.
• Experience in a high-growth, fast-paced biotechnology company.

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.