Professional Services Sales Manager
Who We Are:
KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.
We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. KeepTruckin is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
About the Role:
As a leader in KeepTruckin’s Professional Services team, you will work in a fast-paced, high-growth SaaS organization. As the Professional Services Sales Manager, you will have the opportunity to shape how KeepTruckin sells and delivers technical engagements for our customers. The ideal candidate has a proven track record of managing and performing at or above their quota, and partnering with Sales and Customer Success teams to drive growth in their accounts. This role is responsible for Professional Services sales, revenue generation and customer success in their accounts.
What You'll Do:
- Partner with the Sales and Customer Success teams to prospect and win new business by developing key relationships, drive expansion with accounts and developing a deep understanding of a client’s business
- Identify additional opportunities within existing customer base and provide leadership of driving them to closure
- Formulate strategies to increase Professional Services revenue; identify potential Professional Services solutions
- Support Professional Services Director for developing/realizing new initiatives through creation of sales SKUs, enablement materials and sales collateral.
- Ensure adherence to sales processes while continuously working to improve sales operations. Responsible for maintaining the Team Sales Collateral and RFP response database.
- Coordinate with Portfolio Manager schedule pre-sales and post-sales project work
- Monitor the impact and value of sales initiatives and identifies continuous improvement opportunities
What We're Looking For:
- 5+ years experience selling Professional Services and/or SaaS services with a keenness and quickness in understanding business situations
- 2+ years experience closing engagements totaling at least $1M in annual revenue
- Exhibit a competitive mindset, always striving for success
- Ability to identify areas of opportunity, recommend solutions, take ownership or implementation and/or project management if in another department’s domain
- Strong negotiation skills with the ability to make trade-off decisions
- Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication
- Ability to analyze KPIs to determine the root causes behind changes, and provide recommendations as needed
- Strong experience with Salesforce or other CRM for forecasting, pipeline management and sales acceleration
- Experience with the trucking and/or logistics industry is an asset (but not required)
Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please do not let an arrest or conviction record prevent you from applying for employment at KT. KT considers qualified applicants with arrest and conviction records.
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