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Develop the strategic direction for Capital One’s AI and machine learning platforms. Identify customer and business outcomes, define reusable platform capabilities, build strategy materials, solve cross-functional business problems, and support continuous delivery and improvement of AIML products. The role requires quantitative and qualitative analysis, stakeholder influence, senior leadership communication, people management, and project management.
Senior Business Manager - AIML Product Strategy
About Capital One :
At Capital One, we have been relentlessly innovating since Day 1. We are a nationally recognized brand and a leading tech company touching over 100 million households. Founder-led, Capital One has grown to annualized ~$75 billion in revenue in just over 20 years.
We consider ourselves the bank a technology company would build. We are the only large bank who is all-in on the cloud, and we build our own software, contributing heavily to the open-source community. We are at the frontier of AI not just in our industry, but in the world at large. Our world-class AI and ML talent (Ranted #1 in the Evident AI index for AI Talent) shapes the frontier of AI; we are in the top 5 US organizations in AI patent application volume - and our papers are routinely featured at top AI conferences (e.g., ICML, NeurIPS, etc.).
Many companies claim to be tech companies - we actually live it.
About the team & role:
The Enterprise AI and Machine Learning (AIML) team builds the AI & ML platforms that our company leverages to build all things AI. The platforms deliver the infrastructure, foundation models, and a host of reusable capabilities that enable teams to build cutting-edge AI use cases across the business servicing, marketing, credit underwriting, fraud detection, and more. Capital One is a platform company, and these platforms are the de-facto way to build with AI at Capital One.
As a Senior Business Manager on Capital One's AIML Product Strategy team, you will apply your strategic and analytical skills to shape the destination of AI at Capital One.
You will work alongside a team of strategists and our AIML senior leadership to identify the key leverage points and define the strategy for our world-leading organization. You will solve critical business problems, and help us shape Capital One's AI strategy, in support of our mission to be at the Frontier of AI. You will do it all as part of a highly collaborative, agile team environment - where you will unlock tremendous learning and growth.
Key focus areas:
Who we are looking for:
We are looking for a general athlete, strategic and analytical thinker, and a world-class communicator. This role will require exceptional strategic thinking, high learning agility in the domain of AI, the ability to influence senior leaders, and the great teamwork in leading and working alongside a team of strategists.
Basic Qualifications:
Preferred Qualifications:
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Business Manager
New York, NY: $219,000 - $249,900 for Sr. Business Manager
San Francisco, CA: $219,000 - $249,900 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
About Capital One :
At Capital One, we have been relentlessly innovating since Day 1. We are a nationally recognized brand and a leading tech company touching over 100 million households. Founder-led, Capital One has grown to annualized ~$75 billion in revenue in just over 20 years.
We consider ourselves the bank a technology company would build. We are the only large bank who is all-in on the cloud, and we build our own software, contributing heavily to the open-source community. We are at the frontier of AI not just in our industry, but in the world at large. Our world-class AI and ML talent (Ranted #1 in the Evident AI index for AI Talent) shapes the frontier of AI; we are in the top 5 US organizations in AI patent application volume - and our papers are routinely featured at top AI conferences (e.g., ICML, NeurIPS, etc.).
Many companies claim to be tech companies - we actually live it.
About the team & role:
The Enterprise AI and Machine Learning (AIML) team builds the AI & ML platforms that our company leverages to build all things AI. The platforms deliver the infrastructure, foundation models, and a host of reusable capabilities that enable teams to build cutting-edge AI use cases across the business servicing, marketing, credit underwriting, fraud detection, and more. Capital One is a platform company, and these platforms are the de-facto way to build with AI at Capital One.
As a Senior Business Manager on Capital One's AIML Product Strategy team, you will apply your strategic and analytical skills to shape the destination of AI at Capital One.
You will work alongside a team of strategists and our AIML senior leadership to identify the key leverage points and define the strategy for our world-leading organization. You will solve critical business problems, and help us shape Capital One's AI strategy, in support of our mission to be at the Frontier of AI. You will do it all as part of a highly collaborative, agile team environment - where you will unlock tremendous learning and growth.
Key focus areas:
- Setting the destination vision for our AI & ML platforms, working alongside leaders in our AI organization and business
- Working back from our customers and internal partners, to identify the outcomes we seek and the reusable capabilities and services we need
- Build storylines and materials to roll out our AIML strategy across the company
- Help bring our vision to life by working with stakeholders in our lines of business and our AIML teams on "on-the-ground" problem solving
- Shaping our strategy and the continuous delivery and improvement of our AI platform capabilities
Who we are looking for:
We are looking for a general athlete, strategic and analytical thinker, and a world-class communicator. This role will require exceptional strategic thinking, high learning agility in the domain of AI, the ability to influence senior leaders, and the great teamwork in leading and working alongside a team of strategists.
Basic Qualifications:
- Bachelor's Degree
- At least 3 years of experience performing quantitative analysis
- At least 3 years of experience performing qualitative analysis
- At least 1 year of experience performing people management
- At least 1 year of experience performing project management
Preferred Qualifications:
- Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
- 5+ years of experience in quantitative analysis
- 5+ years of experience in qualitative analysis
- 2+ years of experience in people management
- 2+ years of experience in product development
- 2+ years of experience in financial modeling
- 2+ years of experience in economic forecasting
- 2+ years of experience in project management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Business Manager
New York, NY: $219,000 - $249,900 for Sr. Business Manager
San Francisco, CA: $219,000 - $249,900 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One San Francisco, California, USA Office


Located in the South of Market district, our San Francisco office has everything you need for a flexible work environment. Associates in the office have easy access to public transportation, plenty of restaurants and spacious and comfortable work spaces.
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