Senior Forward Deployed Engineer

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role

As a Senior Forward Deployed Engineer at Commure, you'll play a crucial role in collaborating directly with healthcare clients, understanding their needs, and actively participating in the design and implementation of customized solutions. This immersive experience offers you the chance to be at the heart of healthcare technology, contributing to projects that enhance patient access, affordability, and care quality. 

In this highly visible position, you'll provide essential technical support, tackle various challenges, and maintain vital documentation. Additionally, by keeping pace with evolving healthcare technology trends, you'll contribute innovative ideas and solutions. Your contributions will be instrumental in advancing our mission to revolutionize healthcare through technology.

What You’ll Do

• Be willing to travel up to 35% of the time to client site, build on site, and demo. 

• Participate in the implementation process, aiding in the integration of our solutions into client settings.

• Provide technical assistance and contribute to problem-solving during deployment and integration phases.

• Work collaboratively with healthcare clients to understand their technology needs, compliance requirements, and patient care goals.

• Support our development and engineering teams in crafting tailored solutions for the healthcare industry.

• Help identify and address technical challenges encountered during project implementation.

• Assist in creating and updating technical documentation to streamline client onboarding and system maintenance.

• Keep informed about the latest trends in healthcare technology and regulations to help propose relevant solutions.

• Visit new places and meet interesting people in the heart of healthcare

What You Have

• Bachelor’s degree in Computer Science, Engineering, or a related field

• 5+ years of professional software development experience or a similar role

• Strong knowledge of full-stack engineering principles and system design.

• Experience with programming languages such as Python, Javascript, React, and SQL.

• Experience building 0-1 products

• Demonstrated strong problem-solving skills and effective communication abilities.

• Eagerness to collaborate and ability to engage confidently with clients.

• Adaptability and enthusiasm for working in a fast-paced, client-focused healthcare environment.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.