About Kape Technologies
Kape is a cybersecurity company focused on helping everyone have a better digital experience with greater privacy and protection.
With over 1000 experienced individuals across ten global locations, including the UK, Israel, Germany, Romania, France, the Philippines, USA, Singapore, Hong Kong, and Cyprus, the Kape team is guided by a single mission: to create a more secure and safe world.
Job Summary
The Payments department has the responsibility of ensuring that users can utilize their preferred payment method when making purchases. Our coverage for payments and fraud management is global, and our objective is to optimize it to the fullest extent possible
Core Responsibilities
- Monitor existing transactions performance and identifying suspicious trends or activities;
- Be responsible for defending disputes/chargebacks and review double charges;
- Manage and escalate alerts when required;
- Assist with improving the Fraud Prevention rules and best practices
Core Requirements
- At least one year of experience in similar roles
- Cards processing knowledge and experience of working with relevant transactions is a must
- Experience in fraud prevention experience in e-commerce or financial industries is a must
- Ability to adapt to fast changing environments
- Details oriented, passionate about quality, with extremely high standards for delivery
- Ability to analyze various datasets and convert findings into suggested action plans
- Passion for problem solving
- Strong knowledge of MS Office
- At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
- Please upload your resume as a PDF and do not include any salary or compensation information in it.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
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