Senior Hardware Compliance Program Manager

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
As a Senior Regulatory Compliance Program Manager on the Square Hardware team, you will be the technical authority responsible for bringing our innovative products to a global market. This is a deeply technical, hands-on role for a leader who thrives on complex engineering challenges. You will be our expert in the lab, leading testing for everything from RF and EMC to product safety, while also steering the strategic programs that ensure our designs are compliant from day one. Success in this role requires a dual-threat expert: a meticulous engineer who can debug complex issues at the hardware level, and a strategic program manager who can coordinate between world-class engineering teams, test labs, and executive leadership.
All candidates must be local to the Bay area, since there is occasional travel to the Oakland office.
You Will:

• Own and manage the end-to-end certification process for new products, from defining requirements and creating detailed test plans to managing execution with test labs and contract manufacturers. This encompasses the deliverables and their impacts on program milestones across all development stages (Proto, EVT, DVT, PVT).
• Lead testing and debugging for emissions, immunity, radio frequency performance, and product safety. You will manage and lead cross-functional teams, contract manufacturers, accessory suppliers, and test labs simultaneously to resolve issues and complete testing.
• Drive design-for-compliance initiatives from the earliest architectural stages, embedding with Electrical, Mechanical, and RF engineering teams to identify and mitigate regulatory risks proactively.
• Translate complex regulatory challenges into clear, actionable guidance to lead the technical teams and concise summaries for executive leadership, ensuring alignment at every level. A deep understanding of regulatory standards and proficient research capability is required.
• Manage global environmental compliance programs, such as WEEE, battery, and packaging regulations, by partnering with cross-functional teams and external experts.
• Build and maintain a robust certification document repository and cultivate strategic partnerships with test labs and certification bodies to enhance our capabilities.

Qualifications
You Have:

• BS and/or MS in Electrical Engineering or a related technical discipline.
• 6+ years experience in a Regulatory, Compliance, or Test Engineering role.
• Deep, hands-on expertise with consumer electronics compliance testing, specifically in the areas of:
  • EMC/EMI: FCC Part 15, CE (EMC, RED), ICES, and other global standards.
  • Radio Technologies: Wi-Fi, Bluetooth, NFC, and cellular (SAR).
  • Product Safety: UL/IEC 62368-1 and other related safety standards.
• 5+ years of experience.
• Proven experience using lab equipment including for debugging and validation, including network & spectrum analyzers, signal generators.
• Familiarity with environmental compliance directives (WEEE, REAC, RoHS, ESPR)
• Experience drafting policy & guidance documents.
• Experience working with and/or managing deliverables with APAC contract manufacturers.
• Ability to travel internationally (less than 25% time).

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$198,000 - $297,000 USD
Zone B:
$188,100 - $282,100 USD
Zone C:
$178,200 - $267,400 USD
Zone D:
$168,300 - $252,500 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.