Seeking talent near: San Diego, CA
Position Summary
The Information Technology (IT) Sr. Analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation. This individual will work on projects and with operational teams to identify communication and training to help ease the introduction of new technologies, and to further improve operational processes.
Primary Responsibilities
Work with the Business and IT Business Partners to help define and document business processes and requirements including, but not limited to, data flow, data storage, application usability, reporting and analytics.
Support project management in the implementation of technology solutions according to Acadia’s software development lifecycle (SDLC).
Create training materials, “How Tos,” and knowledge items to ease user adoption of new technology.
Create detailed user acceptance testing (UAT) scripts and facilitate UAT with business partners.
Define, coordinate and/or execute system integration testing to ensure solutions are built to requirements and specifications.
Facilitate resolution of Tier 1 and 2 application or data issues for business partners and escalate to vendor support as needed.
Act as operational point person for existing systems and solutions including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches and escalating issues to IT Business Partners.
Conduct source systems data quality analysis as needed.
Define standard operating procedures and perform periodic review activities for systems.
Other duties as assigned.
Education/Experience/Skills
Bachelor’s degree in Information Systems or related field. Targeting 3 years’ experience in data analysis and database management, with a strong understanding of process management and continuous improvement methodologies, including data governance and data quality management concepts and tools. An equivalent combination of relevant education and experience may be considered.
Key Skills:
Working experience with Veeva CRM, Salesforce, Azure Services, specifically Azure Synapse / Data Warehouse strongly desired.
Strong understanding of SQL and database principles.
Strong analytical and critical thinking skills.
High level of accuracy and attention to detail.
Demonstrated ability to manage competing priorities and work collaboratively in a cross-functional environment.
Highly organized, self-motivated with the capability to prioritize projects and workload.
Excellent interpersonal and communications skills, including tact, diplomacy and flexibility.
Excellent skills in defining and documenting processes, requirements, and training materials.
Previous pharma experience preferred.
Must be able and willing to travel as needed.
Physical Requirements
This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.
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In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
What we offer US-based Employees:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at [email protected] or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
California Applicants: Please see Additional Information for California Residents within our Privacy Policy.
Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy.
Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy.
Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.
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