Senior Manager, Account Management - Superhuman for Education

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Superhuman's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

We are seeking a proactive and motivated individual to step into the role of Senior Manager on the Account Management Superhuman for Education team. In this capacity, you will take initiative on team priorities, building new systems and structures that support growth and efficiency while leveraging your deep understanding of education customer needs and goals.

As a senior account management sales leader on Superhuman for Education, you will set clear revenue goals, communicate actionable sales strategies to your team, and ensure alignment on account expansion and retention priorities. You will lead your team through complex cross-functional sales challenges, optimize processes to maximize pipeline efficiency, and actively manage the execution of high-impact deals and renewals. Your expertise will be essential in cross-selling into new departments and units, deepening relationships within existing accounts, and consistently delivering on ambitious revenue targets—all while supporting educators and students with impactful AI-driven solutions.

As the Manager, you will:

• Lead and coach a team of Senior Account Managers in the Education market to drive revenue growth and team development.
• Develop and implement strategic expansion playbooks and an effective operating cadence.
• Manage a multi-million dollar expansion pipeline with precision, creating forecasting and reporting with +/- 5% accuracy.
• Clearly communicate issues and advocate for solutions using data to support decision-making.
• Foster individual growth through structured 1:1s and development plans to build future talent and leaders at Superhuman.
• Model value-driven conversations with customers and serve as an escalation point during the sales process..
• Prioritize high-impact initiatives and align team efforts with company objectives, proactively addressing challenges.

• A minimum of 5+ years of experience in progressive sales positions and 5+ years of management experience in a leadership role.
• Has a proven track record of quota achievement and can manage a growth-focused sales pipeline and accurately forecast deliverables.
• The ability to build rapport and communicate effectively with your direct reports, cross-functional leaders, and customers
• The ability to analyze data and metrics to inform business decisions and identify opportunities for revenue growth within accounts.
• A positive attitude with a willingness to learn, give and receive feedback regularly, and adapt to an evolving role and team.
• A demonstrated interest in leveraging AI technologies to enhance learning experiences within the education sector.
• Bachelor’s degree preferred.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future. The expected “On Target Earnings” (OTE) for this role is outlined below and may be modified in the future.

Commissions are 35% of total sales. The market-based compensation differentials will be applied only to base pay for commission-eligible team members.

For more information about our compensation zones and locations where we currently support employment, please refer to this page. If a location of interest is not listed, please speak with a recruiter for additional information. 

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).