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Housecall Pro

Senior Manager, Performance Marketing (Mobile)

Posted 15 Days Ago
Remote
Hiring Remotely in United States
134K-162K Annually
Senior level
Remote
Hiring Remotely in United States
134K-162K Annually
Senior level
Lead mobile customer acquisition across paid and organic channels, including Apple Search Ads, Google App Campaigns, paid social, and ASO. Own mobile measurement, attribution, forecasting, reporting, testing, and investment decisions. Partner with Product, Engineering, Analytics, Creative, and Lifecycle teams on tracking, app-store optimization, creative development, and acquisition programs. Coach team members, launch new channels, and improve performance through experimentation, competitive analysis, and automation.
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Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  

We also offer:

  • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off 
  • Equity in a rapidly growing startup backed by top-tier VCs
  • Monthly tech reimbursements
  • A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As the Senior Manager, Mobile Marketing, you lead new customer acquisition through the mobile app across paid and organic channels. You own the full mobile acquisition ecosystem, combining strong performance marketing expertise with deep knowledge of app store mechanics, mobile measurement, attribution, and platform-specific tracking requirements. You take a hands-on approach to building and scaling acquisition programs across Apple Search Ads, Google App Campaigns, app-focused paid social, additional emerging channels, and organic App Store Optimization (ASO).

You serve as the business owner for mobile acquisition performance and measurement, partnering closely with Product, Engineering, Analytics, Creative, Lifecycle, and Performance Marketing teams to connect mobile acquisition to the broader customer journey. You establish scalable processes, reporting, testing frameworks, and technology capabilities that improve acquisition efficiency and enable informed investment decisions. You balance strategic direction with execution, using data and experimentation to identify opportunities, launch new programs, and continuously improve mobile acquisition performance.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

  • Lead mobile new customer acquisition strategy across paid and organic channels, including Apple Search Ads, Google App Campaigns, app-focused paid social, emerging acquisition channels, and App Store Optimization (ASO)
  • Own App Store Optimization (ASO) strategy and HCP’s presence across mobile app stores, using testing and performance insights to improve discoverability and conversion
  • Act as the business owner for mobile measurement and attribution, partnering with Product, Engineering, and Analytics to develop a best-in-class mobile measurement ecosystem
  • Forecast and report on the mobile acquisition funnel, establishing key performance indicators and translating performance trends into investment and optimization decisions
  • Manage mobile measurement and attribution platforms (i.e. Adjust, Branch) and guide their strategic use across tracking, reporting, experimentation, and acquisition measurement
  • Collaborate with Creative to develop and continuously test mobile-specific assets for paid and organic acquisition programs
  • Partner with Product and Engineering on app store presence, attribution implementation, onboarding entry points, and platform-specific tracking requirements including Apple App Tracking Transparency (ATT), SKAdNetwork, and Google Play policies
  • Test, launch, and scale new app-focused acquisition programs, channels, and capabilities that expand efficient new customer growth
  • Conduct competitive intelligence and market analysis to identify shifts in the mobile ecosystem, emerging acquisition opportunities, and implications for channel strategy
  • Coach and develop team members while establishing clear priorities, operating rhythms, and a culture of experimentation, accountability, and measurable results

Qualifications:

  • 8+ years of experience in growth marketing, mobile marketing, or marketing operations
  • Proven success scaling mobile user acquisition and engagement through paid channels 
  • Expertise in mobile measurement and tracking platforms (ex: branch, adjust) and fluent in the nuances of the mobile martech ecosystem
  • Analytical fluency in the full mobile acquisition funnel (cost per install, install to activation rates), LTT/CAC concepts, and incrementality testing
  • Experience launching, testing, and scaling new platforms
  • Experience working with creative teams to create mobile first, customer insight driven assets at high velocity
  • Hands-on experience managing campaigns in mobile app advertising platforms (Apple search ads, meta, google ads, etc.)
  • Strong analytical capabilities and experience with performance reporting and competitive analysis
  • Bachelor’s degree in Marketing, Business, or a related field, or equivalent work experience
  • Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation

What will help you succeed:

  • Strategic thinking paired with a hands-on approach to testing, execution, and continuous optimization
  • Strong cross-functional communication skills and the ability to influence Product, Engineering, Analytics, Creative, Lifecycle, and Marketing partners
  • Comfort navigating ambiguity, establishing structure, and making data-informed decisions in a rapidly evolving mobile ecosystem
  • Curiosity about emerging mobile platforms, technologies, measurement approaches, and acquisition opportunities
  • A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
  • Personal resilience to learn from scratch, and successfully thrive in ambiguity

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $134,000-$162,000 + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.   

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.

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