Senior Manager, Recruiting Operations

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

We are seeking a visionary, systems-oriented leader to serve as our Senior Manager of Recruiting Operations. This is an opportunity to scale a high-impact recruiting engine at a critical phase of growth. You will design and operationalize the programs, processes, and enablement strategies that power consistent, high-quality hiring outcomes across the business. As a core member of the recruiting leadership team, you will champion the integration of cutting-edge AI tools and automated workflows, delivering step-function improvements in operational velocity, precision, and hiring quality across the globe.

• Manage Recruiting Coordinators and Recruiting Operations for the company enabling high quality hiring at speed.

• Drive continuous process improvement, consistency and operational excellence across recruiting teams globally.

• Architect and maintain a scalable recruiting infrastructure (systems and processes) with a relentless focus on leveraging AI and automation to eliminate friction, reduce manual effort, and accelerate high-volume hiring.

• Lead change management efforts, rapidly iterating on systems and training teams to maximize adoption of new, AI-driven workflows.

• Drive strategic workforce planning in partnership with Finance and People leaders, delivering data-backed hiring forecasts, capacity models, and scenario analyses.

• Lead recruiting analytics, providing executive-level insights on capacity, risk, timelines, and strategic trade-offs along with translating data into actionable insights that improve team performance

• Elevate organizational hiring capability by developing structured interviewing frameworks, creating best-practice playbooks, and building comprehensive enablement programs for recruiters and hiring managers.

• Partner closely with Talent Acquisition leadership to reinforce high standards for candidate experience and overall hiring outcomes.

• 8+ years of progressive leadership in Recruiting Operations, Workforce Planning, or People Operations, ideally within a high-growth, technology-driven environment.

• Expertise with modern recruiting systems and recruiting technology, including ATS, scheduling, and analytics tooling. Experience with Ashby and Ashby Analytics is strongly preferred.

• Demonstrated expertise in leveraging AI and intelligent automation to fundamentally transform recruiting efficiency and candidate engagement.

• Advanced analytical fluency and the ability to build predictive models that directly inform and drive executive decision-making.

• Proven track record of successfully architecting recruiting infrastructure that scales

• Experience building enablement programs and improving hiring manager and interviewer effectiveness

• A builder’s mindset and passion for innovation; eager to pilot new technologies and lead teams through transformative digital change.

• Exceptional skills in stakeholder management, cross-functional collaboration, program execution, and change management.

Base Salary Range: $165,000 - $200,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

US Full-Time Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available

• Market-leading leave policies, including gender-neutral parental leave and compassionate leave

• Family forming support through Maven for you and your partner

• Paid time off - take the time you need, when you need it

• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use

• Mental health support through Modern Health, including therapy, coaching, and digital tools

• Pre-tax commuter benefits (US Employees)

• 401(k) plan with Fidelity with employer match (US Employees)

• Regular team events to connect, recharge, and have fun

• And most importantly: the opportunity to help build the company you want to work at

**UK Employee-specific benefits are included on our UK job postings

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.