Senior ML Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Member of Technical Staff - Senior Machine Learning Engineering

Job Category: Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are a foundation machine learning platform team within the Trust Intelligence Platform organization with a main focus to build and accelerate scalable and resilient machine learning pipelines across the security engineering organization. 

We are looking for a highly motivated, hands-on senior machine learning engineer with a strong business understanding of cybersecurity problems, who acts as a force multiplier security data scientist for our security organization. The candidate will not simply build models; they will architect the data-driven strategy for our threat detection capabilities.

Your impact:

• Engineer Production-Grade Services: You will be responsible for building and maintaining low-latency, real-time inference services designed to handle heavy security data streams. You will ensure that sophisticated models—including graph analytics and supervised learning—are deployed into production environments with the performance required to intercept active threats in real-time.

• Operationalize Intelligence: You will prioritize engineering rigor by implementing advanced MLOps methodologies, including automated CI/CD pipelines, robust testing protocols, and comprehensive model performance monitoring. Your goal is to deliver models that the SOC trusts implicitly by minimizing alert fatigue through high-fidelity, production-hardened detections.

• Architect Scalable Pipelines: You will influence the security engineering roadmap by building the internal tooling, feature stores, and libraries that enable rapid scaling of machine learning services. You will treat security telemetry as a first-class citizen, ensuring a closed-loop system for automated response and mitigation.

• Drive Adversarial Resilience: You will ensure that all production services are built with an "attacker's mindset," implementing defenses against model evasion and ensuring high availability under high-volume load.

Required skills:

• Streaming & High-Volume Data: Extensive hands-on experience with streaming services and distributed processing frameworks, specifically Apache Kafka, Flink, Ray and Spark/Pyspark.

• MLOps Mastery: Demonstrated success in implementing comprehensive MLOps methodologies for high-volume data, encompassing automated deployment, CI/CD, and real-time performance monitoring.

• Infrastructure & Orchestration: Deep understanding of containerization (Docker) and workflow orchestration (Kubernetes, Apache Airflow) for managing automated, production-grade ML pipelines.

• Software Engineering Excellence: Mastery of Python programming with an emphasis on software engineering best practices, including scalable code design and API development for real-time inference.

• Domain Expertise: 3-5+ years in machine learning engineering or data science, with at least 2+ years dedicated to deploying anomaly detection and clustering systems in a production cybersecurity environment.

• Feature Engineering: Solid foundation in implementing feature stores and low-latency feature retrieval techniques for real-time model scoring.

• ML Engineering: Demonstrated experience building and deploying ML models to production, conducting research or working collaboratively with Machine Learning (ML) research teams.

• Technical Leadership: Ability to take ownership of complex engineering problems, structure data-driven solutions, and work with minimal supervision.

Preferred skills:

• Performance Optimization: Experience tuning high-throughput systems for low-latency requirements.

• Quantitative Background: Masters or PhD in a quantitative field.

• Adversarial Security: Background in offensive security or Red Teaming to improve system resilience.

• Security Frameworks: Practical knowledge of security frameworks such as MITRE ATT&CK and OCSF to inform the engineering of detection logic.

• Mentorship: Previous experience in a mentoring role for junior engineers, specifically in production engineering and MLOps.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.