Senior People & Culture Business Partner

How you’ll have an impact at Paula’s Choice:

We’re seeking a passionate, strategic, and solutions-focused Senior People & Culture (P&C) Business Partner who thrives on partnering with leaders, driving innovative people practices, and fostering a culture where our team can do their best work.

At Paula’s Choice, our People & Culture team fuels a vibrant culture, drives global growth, and powers our people-first strategy. If you’re a strong communicator, creative problem solver, and team champion who loves to learn, stay organized, and thrives in a fast-paced, scaling environment - while having fun along the way - this role is for you.

Oh, and did we mention? This is a hybrid role - being based 3 days a week in our beautiful downtown Seattle office, located in the heart of the International District, with easy access to the city’s best food, culture, and energy.

As a Senior P&C Business Partner, you’ll be a trusted advisor and strategic partner to leaders and teams across the US, Canada, and Australia, with responsibilities including:

• Serving as a trusted advisor to leaders, providing coaching and guidance on organizational effectiveness, talent, performance, employee relations, and leadership challenges.
• Aligning people strategies with business priorities to strengthen organizational effectiveness, culture, engagement, and performance.
• Partnering with leaders on workforce planning, organizational design, talent development, and change management to build strong, high-performing teams.
• Leading talent management processes, including performance cycles, talent reviews, calibration, succession planning, merit reviews, and bonus planning.
• Coaching leaders through complex performance and employee relations matters, including workplace concerns, investigations, harassment, discrimination, and workplace safety.
• Acting as the voice of employees and leaders within P&C, translating business and employee needs into effective people solutions.
• Using people data and insights to identify trends, retention risks, capability gaps, and opportunities to strengthen talent and organizational performance.
• Driving employee engagement by championing P&C programs and identifying opportunities to strengthen the employee experience.
• Partnering across P&C on compensation, promotions, career development, talent acquisition, and other key people decisions.
• Supporting the adoption and effectiveness of P&C programs and tools, including onboarding, engagement, career development, and leadership initiatives.
• Ensuring consistent application of company policies and compliance with applicable employment requirements across assigned markets.
• Supporting key employee lifecycle activities, including onboarding, promotions, transfers, organizational changes, and exits.
• Continuously improving P&C programs, processes, and ways of working to better support employees and the business.

The Details:

• Location: Seattle, WA (candidates must already be based in the Greater Seattle area). This is a hybrid role, with an expectation to work onsite at our downtown Seattle office 3 days per week.
• Hours: Typical PST Business Hours, some flexibility
• Physical requirements: Ability to handle both sitting and screen time for long periods of time
• Travel requirements: Bi-weekly travel to our Kent Distribution Facility

What you’ll bring to the table:

• Clear, confident communication that builds trust, influences decisions, and inspires action.
• Strong judgment and decision-making skills, with the ability to navigate complex people and business challenges.
• Strong employee relations and performance management capability, with confidence navigating sensitive and complex situations.
• A practical, solutions-oriented mindset and the ability to balance employee needs with business priorities.
• Strong project and organizational skills, with the ability to lead initiatives from concept through successful delivery.
• Organizational design capability and an understanding of how to shape teams, roles, and ways of working for growth and impact.
• Business acumen and the ability to connect people strategies and decisions to business outcomes.
• Executive presence and the ability to build credibility, influence, and partner effectively with leaders at all levels.
• Comfort navigating ambiguity, change, and competing priorities while bringing clarity and momentum.
• High emotional intelligence, discretion, and sound judgment.
• A collaborative mindset and the ability to work effectively across teams, functions, and geographies.

Required Experience

• Demonstrated experience as a People/HR Business Partner, including experience partnering with senior leaders in complex or evolving organizations.
• Strong experience across core P&C disciplines, with deeper expertise in one or more areas such as employee relations, talent management, organizational effectiveness, or change management.
• Experience coaching leaders through complex employee relations, performance, talent, and organizational matters.
• Experience supporting organizational change, workforce planning, organizational design, and talent management processes.
• Proven ability to handle sensitive and confidential matters with discretion and sound judgment.
• Experience supporting employees and leaders across in-person, hybrid, and remote environments.
• Experience leveraging people data and insights to inform recommendations and decision-making.
• Strong proficiency with Microsoft Office and experience working with HRIS platforms and people data; Workday and/or ADP experience is a plus.

What can help you really stand out:

• Experience implementing or optimizing P&C technology and platforms, including HRIS, talent management, performance, or engagement systems.
• Experience supporting teams within consumer products, beauty, retail, or similarly fast-paced industries.
• Experience partnering with functions such as Supply Chain, Sales, Marketing, Creative, Customer Service, or Operations.
• Experience working across multiple countries or supporting globally distributed teams.
• Experience supporting distribution center, operations, or frontline employee populations.
• Bilingual in Spanish.

What we offer you:

• A robust benefits package including health, vision, dental, retirement and more
• Flexible spending account, Employee assistance program
• Fitness perks, meditation app membership and more
• Product samples and discounts
• Generous PTO
• For candidates local to Seattle, we have a great location in the heart of Seattle’s beautiful International District. We also have a dog-friendly office!
• Exceptional environment – we work hard and celebrate our accomplishments. You might catch our teams volunteering, at Mariner’s games or connecting at happy hours

Note: At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

Approximate Salary Range Based on Experience and Location:

$120,000 - $130,000 USD/annually

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