Senior Principal Business Analyst

Majesco isn’t just riding the AI wave – we’re leading it for the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and pension & retirement providers to move faster, see farther and operate smarter. As leaders in intelligent SaaS solutions, we’ve embedded AI and Agentic AI throughout our robust product portfolio of core, underwriting, loss control, distribution, digital solutions, and pension & retirement administration so our customer can reimagine their business with real-time business insights, optimized operations, and enhanced business outcomes. Everything we build is designed to strip away complexity and let our clients focus on what matters: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants. 

 In a world where change is constant, our native-cloud SaaS platform empowers insurers, MGAs, and pension & retirement providers with the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale.  With 1400+ implementations and more than 375 customers worldwide, Majesco is the AI-native solution trusted to power the future of insurance and pension & retirement. Break free from the past and build the future of insurance

At Majesco, this means joining a team leading the insurance and retirement industry through the AI revolution.   You’ll collaborate with experienced leaders and global teams building and scaling AI-native solutions that solve complex, real-world challenges - where innovation moves from concept to production, decisions carry real weight, and execution matters. If you’re looking for a place where your expertise is trusted, your judgment is valued, and your work helps define what’s next for intelligent insurance and retirement technology, Majesco is where that work happens.

Principal Business Analyst / Product Owner – Life, Health & Annuity

Location: Remote, United States

Lead the transformation of how insurers design, launch, and operate Life, Health, and Annuity products.

Majesco is looking for a Principal L&AH domain expert who can turn complex insurance operations into scalable, product-driven solutions on the Majesco platform. This is not a documentation role. This is a leadership role at the center of major core system transformations for leading insurers.

You will guide clients from business vision to production-ready solutions while ensuring implementations stay aligned with Majesco’s product-first architecture and configuration-first philosophy.

About the Role

Core administration modernization is one of the most complex transformations an insurer can undertake.

As a Principal Business Analyst / Product Owner at Majesco, you will lead the translation of insurance business strategy into Majesco L&AH platform solutions across policy administration, billing, claims, enrollment, and digital experiences.

You will serve as the primary business-facing owner of the implementation scope, guiding clients toward product-aligned solutions that prioritize configuration over customization and ensure long-term platform success.

This role sits at the center of delivery, working with client executives, product teams, architects, engineers, and data teams to ensure that complex insurance requirements become scalable, maintainable platform solutions.

What You Will Do

• Lead discovery workshops with business and technical stakeholders across underwriting, enrollment, policy administration, billing, claims, finance, and distribution.
• Translate Life, Health, and Annuity product and operational requirements into Majesco platform capabilities using a configuration-first approach.
• Own end-to-end requirements for implementation workstreams such as Policy Administration, Group Enrollment, Billing, Claims, Data, and Digital Portals.
• Design scalable configuration patterns for products, eligibility rules, rating, billing structures, and claims adjudication.
• Partner with solution architects and product teams to ensure implementations align with Majesco platform capabilities and roadmap.
• Define integration requirements with surrounding ecosystems, including HRIS, payroll, CRM, data platforms, and third-party services.
• Guide data migration strategy, including policy, member, coverage, and transactional data transformation.
• Lead backlog management, story refinement, sprint planning support, and acceptance criteria definition within Agile delivery teams.
• Define end-to-end test scenarios and support UAT to ensure business readiness for production.
• Mentor and guide business analysts across global delivery teams, raising the overall quality of requirements and solution design.

What You Bring

• 10 plus years of experience in insurance technology, insurance operations, or consulting.
• Deep expertise in Life, Health, and Annuity insurance products and operations.
• Experience working across at least two of the following areas:
  • Policy administration and servicing
  • Group underwriting and case installation
  • Enrollment and eligibility management
  • Billing and collections
  • Claims processing and adjudication
• 5 plus years leading business analysis or product ownership on core administration system implementations.
• Strong understanding of insurance product configuration, including plan design, riders, eligibility rules, and rating structures.
• Experience translating business requirements into scalable system designs within complex enterprise ecosystems.
• Hands-on experience working in Agile delivery environments using tools such as Jira and Aha!.
• Ability to analyze data models, mapping specifications, and integration contracts, including REST APIs, batch processes, and event flows.
• Strong facilitation and stakeholder leadership skills with both business and technical audiences.

Why Join Majesco

Majesco powers the digital transformation of the insurance industry.

Our platform helps insurers modernize core operations, launch new products faster, and deliver better experiences for policyholders, employers, brokers, and partners.

In this role, you will:

• Lead complex transformation programs for leading insurers.
• Work at the intersection of insurance domain expertise and modern platform technology.
• Influence how insurers design and operate their Life, Health, and Annuity products.
• Partner with product teams shaping the future of Majesco’s platform capabilities.
• Mentor delivery teams and help define best practices for next-generation implementations.

As a member of a rapidly growing and dynamic organization, the successful candidate must be flexible and willing to take on new tasks and responsibilities as business needs evolve. The company reserves the right to vary, change, or update job duties and responsibilities based on business requirements. This role may require shifting priorities, learning new technologies, and contributing to projects outside of the initial scope. 

What Majesco Offers:

Majesco is committed to equal pay and transparency.  The annual base salary range for this position is $103,000 - $165,000.

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US.  It is uncommon for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on a variety of factors.  Majesco considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions

At Majesco, we offer a comprehensive employee benefits package with most coverage starting on day 1.  Our benefits package includes, but is not limited to:  Medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA; short-term/long-term disability; Life/AD&D insurance; 401(k), flexible time off, paid sick days & 11 paid holidays; paid parental/bonding leave; career anniversary leave and other voluntary benefits.

Majesco's software for core insurance functions include Policy Administration, Underwriting, New Business Processing, Billing, Claims, Product Modeling, Incentive Compensation and Producer Life cycle Management. Additionally, Majesco offers consulting and insurance specific IT services for testing, data conversion, data-warehousing/BI, mobility, enterprise integration and BPM. Majesco specializes in connecting people and business to insurance in ways that are innovative, hyper-relevant, compelling and personal.  Our technology, expertise and leadership helps insurers modernize, innovate and connect to build the future of their business – and the industry – at speed and at scale.

Majesco is an inclusive equal opportunity employer and complies with federal, state and local laws regarding equal employment opportunity. Qualified applicants are considered without regard to race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity or expression, citizenship status, military status, genetic information, or any other basis protected by federal, state and/or local employment laws. 

If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting and your contact information.  Do not include any medical or health information in this email. This email alias is not for the general submission of application materials and any application materials submitted through this alias will not be considered. In addition, Majesco will not provide a response to inquiries made to [email protected] that are not related to accessibility of the online application system by persons with disabilities.