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Senior Product Manager, Hosted Runners

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Hiring Remotely in US
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Hiring Remotely in US

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Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.
Top Skills: Ci/CdContinuous DeploymentContinuous IntegrationDevsecopsGitGitlabVersion Control

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

As a Senior Product Manager, Hosted Runners, you will shape a core part of how GitLab users run continuous integration and continuous delivery workloads. Hosted Runners are the execution layer behind pipelines, and this role focuses on the platform side of turning that capability into a reliable SaaS offering for GitLab.com and GitLab Dedicated. You will report into the platform organization and work closely with engineering to define what we build, how we bring it to market, and how we make it valuable for customers.

This is a high-ownership role with meaningful scope. In your first year, you will help drive a top roadmap priority, contribute to progress toward general availability and beyond for dedicated use cases, and contribute to product strategy, pricing and packaging, and service delivery. You will also work on an area that is becoming more important to GitLab as execution infrastructure enables broader platform capabilities, including the GitLab Duo Agent Platform.

What you’ll do
  • Guide product strategy and roadmap definition for Hosted Runners as a SaaS platform offering for GitLab.com and GitLab Dedicated, aligning delivery to roadmap milestones and increasing adoption against defined product goals.
  • Partner with the engineering manager and engineering team to prioritize platform capabilities, operational requirements, and service readiness to support reliable launches and improve service performance against agreed reliability targets.
  • Define product requirements for how runners execute pipeline jobs across customer workloads, with attention to compute, containers, and related infrastructure needs, improving reliability, scalability, and adoption across supported use cases.
  • Shape pricing and packaging in collaboration with cross-functional partners, helping connect product direction to business value and support revenue growth objectives.
  • Work with go-to-market teams on customer conversations, deal-related questions, and product positioning for hosted runner offerings, improving field readiness and customer clarity in current sales cycles.
  • Work across product and platform teams to clarify ownership between the application layer of Runners and the platform layer that delivers the service, reducing delivery friction and speeding cross-team alignment.
  • Contribute to launch planning and ongoing iteration for dedicated and SaaS runner experiences, helping deliver releases that meet launch readiness expectations and drive ready customer adoption.
  • Communicate product trade-offs, priorities, and progress clearly to stakeholders across engineering, product, and commercial teams to maintain alignment and accelerate decision-making on roadmap priorities.
What you’ll bring
  • Experience working on continuous integration, continuous delivery, or adjacent developer tools products such as pipeline execution, build systems, or deployment platforms.
  • Experience evaluating technical trade-offs in infrastructure topics such as compute, containers, Docker, and service platforms in close partnership with engineers.
  • Ability to own a product area with broad scope, including strategy, execution, and cross-functional coordination.
  • Familiarity with business-facing product work such as pricing, packaging, or exposure to product choices connected to revenue and service delivery.
  • Experience engaging with customers and internal commercial teams to identify needs, contribute to deals, and inform roadmap choices.
  • Experience working in distributed teams and partnering effectively across product, engineering, and go-to-market functions.
  • Experience communicating priorities and technical trade-offs clearly while navigating complex technical spaces.
  • We welcome candidates with transferable experience, including those who moved from infrastructure or engineering roles into product management.
About the team

The Hosted Runners team at GitLab works on the platform side of runner capabilities, building the service layer that allows customers to use runners as a SaaS offering on GitLab.com and in dedicated environments. We partner closely with adjacent product and engineering groups that own the application layer of Runners, and we work asynchronously across regions with engineering, product, and go-to-market stakeholders. Our current focus is turning a critical part of GitLab's continuous integration and continuous delivery experience into a scalable, sellable platform service that meets enterprise customer needs while enabling broader platform execution capabilities.

 
Remote-Global
How GitLab Supports Full-Time Employees
  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off 
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave 
  • Home Office Support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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