Similar Jobs
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
Lead cross-functional maritime autonomy integration programs from concept through production and operational deployment. Manage scope, schedules, budgets, resources, risks, technical performance, integration readiness, testing, customer deliverables, and operational outcomes for USV and future UUV programs. Coordinate engineering, product, operations, executive, international, and customer stakeholders; facilitate reviews and decision-making; remove execution blockers; support proposals and strategic growth initiatives.
Top Skills:
Aerospace SystemsAutonomy SoftwareHivemind AutonomySoftware-Enabled SystemsUnmanned Surface Vehicles (Usvs)Unmanned Undersea Vehicles (Uuvs)
Cloud • Information Technology • Machine Learning
Lead technical programs delivering GPU and CPU compute fleets from infrastructure handover through provisioning, validation, operational acceptance, and steady-state operations. Translate customer and business requirements into delivery plans, manage dependencies and blockers, assess capacity gaps, drive prioritization, establish readiness criteria, and coordinate cross-functional engineering and operations teams. Define delivery metrics, improve forecasting, and identify tooling, automation, and process improvements to increase provisioning throughput and operational readiness.
Top Skills:
Computer NetworkingCpuData Center InfrastructureGpuHardware/Software IntegrationInfrastructure AutomationServer ProvisioningSQL
Artificial Intelligence • Software
Own and improve employee lifecycle processes, including onboarding, offboarding, HRIS administration, benefits, payroll inputs, employee records, policies, and performance programs. Support employees and managers with people-related guidance, maintain HR documentation, analyze people metrics, and build scalable processes in a fast-growing startup.
Top Skills:
Applicant Tracking SystemsAshbyCollaboration ToolsHrisPayroll SystemsRippling
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
You’ll own the communications platform —so that when any team at PayJoy wants to reach a customer, they express intent through your platform, and the platform figures out who that customer is, whether we can reach them, whether we’re allowed to, and the best way to deliver the message.
You’ll operate across organizational boundaries, influence teams you don’t manage, and make hard calls about what to consolidate, what to deprecate, and in what order—while live operations continue across 11 markets.
Key Responsibilities
- Customer data for communications: Build the unified customer profile for messaging—resolving fragmented identifiers across systems, overhauling contact data quality, and managing consent and channel preferences across all markets.
- Governance and orchestration: Build the rules engine that prevents teams from sending conflicting messages to the same customer. Frequency caps, suppression, deduplication, template governance, and compliance frameworks across markets.
- Vendor consolidation: Lead the rationalization of a fragmented vendor landscape. Map what’s load-bearing vs. legacy, sequence migrations, and execute without breaking downstream operations.
- Internal APIs: Define the contract surface that lets every team self-serve messaging through your platform. Documentation, versioning, SLAs, and onboarding—treating internal teams as product customers.
- Intelligent routing: The platform decides the optimal channel and vendor for each message based on contactability, consent, cost, and deliverability. Teams express what they want to say; you own how it gets there.
Qualifications
- 7+ years in product management, with meaningful time on infrastructure or platform products—not feature teams.
- Deep experience with messaging infrastructure: CPaaS vendors, multi-channel orchestration, and platform architecture across multiple markets.
- Track record of consolidating fragmented platform landscapes—migrating teams off legacy tools and deprecating vendors without breaking downstream operations.
- Experience owning internal APIs or developer-facing products: contracts, documentation, versioning, and governance.
- Working knowledge of customer data unification: profile resolution, segmentation, consent management.
- Fintech or regulated-industry background; comfortable with cross-border compliance.
- Ability to influence across org boundaries, navigate existing stakeholder workstreams, and drive alignment where teams have strong opinions about their current tools.
Nice to have
- Background at a mid-size fintech or CPaaS vendor that’s been through a similar consolidation.
- Experience building suppression logic or multi-team messaging governance systems.
- Spanish or Portuguese language skills.
Benefits
- 100% Company-funded health insurance for employee and immediate family
- Company-funded employee life and disability insurance
- $2,000 annual Co-working Travel perk
- $2,000 annual Professional Development perk
- $340 Monthly Commuter benefit
- 401k contribution of 3% of salary (up to IRS limits)
- Headphone benefit, home office equipment allowance and wellness perks
- Catered lunches
- 20 paid vacation days, unlimited sick leave
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
PayJoy San Francisco, California, USA Office
655 4th St, San Francisco, CA, United States, 94107
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
