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Sapiom

Senior Product Manager

Posted Yesterday
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In-Office
San Francisco, CA, USA
Senior level
In-Office
San Francisco, CA, USA
Senior level
Own end-to-end product execution as Sapiom’s first product manager, from problem framing and prototyping through launch. Responsibilities include roadmap development, backlog ownership, API and agent experience definition, sprint and quarterly planning, customer feedback, metrics, partner onboarding, and regulated-flow coordination. The role requires technical fluency in AI agents, APIs, tool calling, MCP, failure modes, and evaluation, along with strong judgment, execution, and customer insight.
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About Sapiom

Sapiom is building payment infrastructure for AI agents. We enable agents to make purchases for people, manage payments between businesses, and buy the compute, inference, and APIs they need to operate. As agents become part of everyday life, we're building toward the experiences people will use to trust them with their money: one place to set what agents can do, see what they did, and stay in control across every agent they use.

Through one integration, Sapiom connects agents to funding sources and payment methods. Our intent verification checks that each transaction matches what the person or business authorized. Spending controls define where and how much agents can spend, with a record of every transaction and its outcome. We're building toward a world where people and businesses can delegate payments to agents with confidence.

We're a small team in San Francisco with deep experience in payments and infrastructure. Our founder was Director of Engineering in Payments at Shopify for five years. We've raised $50 million in our first 12 months from Accel, Dragonfly, Coinbase Ventures, Okta Ventures, Menlo Ventures and Anthropic.

About the role

Agents are starting to act and transact on their own, and the products that make people comfortable trusting them are still being invented. This is a chance to shape how the world works with agents. You'll build for developers building on Sapiom today, and help shape consumer experiences that put people in control of the agents acting for them.

You'll be our first product manager, owning product from framing the problem through launch with our founder, engineering and design. You'll contribute to the roadmap and own the execution that makes it real: scoped work, a backlog the team trusts and launches that go out on time. The right person is technical enough to go deep with engineers on an API, fluent in how AI agents work, and uses AI to prototype and test ideas at a speed that wasn't possible before, with the judgment to know what's worth shipping.

What will will do

Own product execution end to end: turning direction into scoped, prioritized work, and taking it from prototype through launch. You'll work on the hardest problems in agentic commerce, where there's no playbook yet, making autonomous activity safe, clear and trustworthy for the people and businesses behind it.

You'll also be the team's link to customers, bringing what platforms and developers tell us into roadmap conversations and helping shape what comes next. The goal: a team that ships the right things, on time, with no surprises.

Responsibilities
  • Bring evidence to the roadmap. Surface the highest-value problems in agentic commerce and make the case for what we build next, based on what developers and users need.

  • Own the backlog. Keep it prioritized and current, and make sure every piece of work has an owner, a definition of done and a reason it matters.

  • Prototype ideas before they're specced, so the team reacts to something real.Write clear problem statements, requirements and acceptance criteria with engineering and design, including how an agent will use the API and tools as well as a developer, and flag when scope should be cut.

  • Define what good looks like when the user is an agent. Set the quality bar for how agents use our API and tools, and measure it over time.

  • Run the planning rhythm: sprint and quarterly planning, status updates and release notes, so everyone knows what’s shipping and when, and we keep time-to-value short.

  • Drive launches end to end, from early access to general availability: readiness checklists, docs, partner onboarding and a clear go/no-go.

  • Keep decisions moving. Make sure open questions get an owner and a deadline, bring in legal and compliance early on regulated flows, and write down what was decided and why.

  • Run the customer feedback loop. Talk with the platforms and developers building on Sapiom and the people their agents act for, capture what you hear in one place, and bring the patterns into roadmap discussions.

  • Define the metrics that matter. Set the KPIs for what we ship, from activation to completed transactions, agree on what success looks like before launch, and report on progress regularly to the team and leadership.

Requirements
  • 6+ years of product management, including products you owned from early idea to launch, ideally on developer platforms, APIs, payments or consumer fintech.

  • Proven AI-driven prototyping, analysis and drafting, with clear examples of impact. Hands-on experience building LLM products, including tool calling, MCP, agent failure modes and how to evaluate whether an agent is working. You read API docs comfortably and can reason through failure states, retries and edge cases with engineers.

  • Strong product taste. AI makes building cheap, so judgment is the job. You know what's worth shipping and what isn't, you sweat the details that decide whether people trust a product, and you don't ship work that's just good enough.

  • You're excited about the agentic economy. You follow how agents, payments and protocols are evolving, you have opinions on where it's heading, and you want to help build it.

  • Strong, organized execution. You've owned a product area end to end and made the calls when the path wasn't clear. You can walk us through products you took from spec to launch, and you’ve run a backlog and planning cadence a team relied on, keeping things on track when plans changed without adding bureaucracy. You write specs engineers want to build from and explain tradeoffs clearly.

  • Customer instinct. You’re comfortable with everyone from developers to everyday consumers and can tell what one customer asks for from what the market needs, while keeping the product true to our vision. You set metrics before you build, pull your own numbers, and weigh the data against what customers tell you.

  • Nice to have: You've built products where money moves. That could be checkout, cards and wallets, banking or payouts, fraud and identity, stablecoins, or developer payment tools. Bonus points if you've shipped in a regulated space where compliance shapes the product, or were the first PM on a team.

Logistics
  • Location: San Francisco in office five days a week.

  • Reports to: CEO

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