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Who We Are
HP IQ is HP’s new AI innovation lab. Combining startup agility with HP’s global scale, we’re building intelligent technologies that redefine how the world works, creates, and collaborates.
We’re assembling a diverse, world-class team—engineers, designers, researchers, and product minds—focused on creating an intelligent ecosystem across HP’s portfolio. Together, we’re developing intuitive, adaptive solutions that spark creativity, boost productivity, and make collaboration seamless.
We create breakthrough solutions that make complex tasks feel effortless, teamwork more natural, and ideas more impactful—always with a human-centric mindset.
By embedding AI advancements into every HP product and service, we’re expanding what’s possible for individuals, organisations, and the future of work.
Join us as we reinvent work, so people everywhere can do their best work.
About the Role
HP IQ is building intelligent products that combine AI, connected devices, and cloud services to create new user experiences. We are looking for a Beta Test Program Manager to build and lead our end-to-end user validation function, ensuring our products are shaped by real-world feedback throughout development.
In this role, you will design and operate programs that span internal alpha testing, customer pilots, and external beta releases. You will serve as the voice of the customer across product development, helping teams translate user feedback and usage data into actionable insights.
This is a highly hands-on role where you will both define how validation programs operate and run them day-to-day. You will work closely with product, engineering, and design teams to recruit and manage tester communities, implement validation tools and processes, and ensure customer feedback meaningfully influences product decisions.
What You Might Do
- Design and run end-to-end validation programs, including internal alpha testing, pilot programs with customers, and external beta releases.
- Build and scale a Voice of Customer (VoC) program to capture and operationalize user feedback across product development.
- Recruit, onboard, and manage beta testers and pilot customers, building segmented communities and driving strong engagement - including building segmented tester communities, driving engagement and retention, and ensuring high-quality participation
- Develop success metrics, reporting frameworks, and feedback loops that translate user insights into product decisions.
- Partner with product, engineering, and design teams to ensure customer feedback informs roadmap priorities and feature development.
- Implement and manage tools, processes, and infrastructure needed to support scalable beta testing and user validation programs.
- Synthesize telemetry, survey data, and qualitative feedback into clear, prioritized recommendations with supporting evidence
- Support validation efforts for AI-driven features, connected devices, and cross-platform ecosystem experiences.
Essential Qualifications
- 7+ years of experience running beta programs, user validation initiatives, or customer-facing program/product management functions.
- Proven experience building and operating validation or beta testing programs from the ground up.
- Strong cross-functional collaboration skills with the ability to influence product, engineering, and design teams.
- Experience recruiting and managing tester communities or pilot customers.
- Strong analytical skills with experience synthesizing telemetry, usage data, and survey feedback into actionable insights.
- Experience using user research or feedback platforms such as Qualtrics, Centercode, Jira, or similar tools.
- Ability to operate independently in fast-paced, ambiguous environments.
Preferred Skills
- Experience validating hardware and software products such as connected devices, wearables, or IoT products.
- Exposure to AI or machine learning-enabled products and platforms.
- Technical background or strong technical fluency working with engineering teams.
- Experience working in both startup environments and larger organizations.
Salary range: $130,000- $220,000
Compensation & Benefits (Full-Time Employees)
The salary range for this role is listed above. Final salary offered is based upon multiple factors including individual job-related qualifications, education, experience, knowledge and skills.
At HP IQ, we offer a competitive and comprehensive benefits package, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
Why HP IQ?
HP IQ is HP’s new AI innovation lab, building the intelligence to empower humanity—reimagining how we work, create, and connect to shape the future of work.
- Innovative Work
Help shape the future of intelligent computing and workplace transformation. - Autonomy and Agility
Work with the speed and focus of a startup, backed by HP’s scale. - Meaningful Impact
Build AI-powered solutions that help people and organisations thrive. - Flexible Work Environment
Freedom and flexibility to do your best work. - Forward-Thinking Culture
We learn fast, stay future-focused, and imagine what comes next—together.
Equal Opportunity Employer (EEO) Statement
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
HP IQ Palo Alto, California, USA Office
1501 Page Mill Road, Palo Alto, United States, 94304
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