Senior Software Engineer, Content Storage Gateway

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

The Content Storage Gateway team manages numerous key components of the Box Content Cloud, including the primary services that enable customers to upload and download their content. Every day we solve problems of both scale and performance — our pipeline handles billions of requests and hundreds of terabytes of data daily for millions of users — not only as Box continues to grow, but to support products like Box AI and intelligent content workflows. As a critical piece of infrastructure that literally all content at Box passes through, we deal in best practices for reliability as a matter of course. We're also investing in how AI can accelerate our own engineering — from AI-assisted development workflows to intelligent observability — and we want engineers who are excited to push those boundaries alongside the product work.

But, we've only scratched the surface of what's possible. That's where you come in! As we embark on the mission to deliver best-in-class performance and reliability for our customers, both internal and external, we're looking for a Senior Engineer to join us and play a pivotal role. You'll have the opportunity to work with a small team of talented, collaborative, and fun engineers solving some of the toughest challenges at Box. The work you do will have an immediate impact on the productivity of some of the most important enterprises of our time.

WHAT YOU'LL DO

• Lead design and implementation efforts for new components of our platform.
• Optimize upload and download pipelines that handle billions of requests and hundreds of terabytes of data daily across a global infrastructure.
• Design and implement scalable services with a focus on reliability, observability, operability, and efficiency.
• Use data — metrics, logs, query analysis — to identify bottlenecks, validate changes, and drive architectural decisions.
• Be heavily involved in setting the platform vision and defining feature roadmaps.
• Participate in on-call rotation and drive improvements to incident response and system resilience.
• Mentor other engineers and contribute to team growth and development.
• Strengthen engineering processes, principles, and culture within the team by championing a culture of learning and continuous improvement.

WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 5+ years of professional software development experience, with demonstrated ownership of significant technical initiatives.
• Extensive experience deploying and operating microservices in a cloud environment.
• Proven track record of building services and/or tooling using languages such as Java, Go, Scala, or Python.
• Strong experience with distributed systems and metrics-based monitoring and alerting.
• Strong problem-solving skills and a desire to learn new things.

Preferred

• Experience with Google Cloud Platform (GCP) or Amazon Web Services (AWS).
• Experience deploying and operating microservices on Kubernetes.
• Familiarity with content streaming and storage systems at scale.
• Curiosity about (or experience with) integrating AI/LLM tooling into software development workflows — code generation, automated analysis, intelligent alerting, etc.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.