Senior Software Engineer - Developer Experience & AI Enablement

About Us:

Grow was born to tackle a critical challenge: making mental health care more effective and accessible for everyone. Since launching in 2020, 15 million sessions have started on Grow, and we've barely scratched the surface. We do it through a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Every solution we build reveals ten more waiting to be delivered, and that's just what gets us going. We've backed that ambition with more than $328M in funding, including our Series D at a $3B valuation from Sequoia Capital, Transformation Capital, TCV, SignalFire, Menlo Ventures, Goldman Sachs Alternatives, and others.

At Grow, the work you do can literally change someone's life. Your work here doesn't stay on a screen; it impacts whether someone can find, afford, and access quality care. That ambition sets us apart, and offers you an endless runway to impact one of the world's most urgent issues. We don’t have passenger seats here. Everyone is driving something that matters.

This work deserves real commitment. So if you thrive on meeting problems head on, untangling serious complexity, and working at pace with the sharpest yet kindest people around, you've come to the right place.

The Opportunity:

We are looking for a Senior AI Enablement Engineer to join the Product Infrastructure team at Grow Therapy and help define how AI transforms the way we work across the entire organization. You will design and build the foundational AI infrastructure, tooling, and workflows that enable every department to operate more efficiently and effectively. You will be part of a hub-based team in San Francisco.

Your responsibilities will include building scalable AI systems, partnering cross-functionally with Engineering, Operations, Finance, Legal, and People teams, and driving measurable adoption of AI-powered workflows company-wide.

What You'll Be Doing:

• Design and implement Grow's internal AI control plane and tooling ecosystem, including MCPs, AI skills frameworks, and secure connectors to internal systems such as our code, data warehouses, CRMs, finance tools, and internal databases

• Build autonomous agents that can solve common classes of engineering problems (feature building, design changes, refactors, tech debt, bug triage, log analysis, etc)

• Build reusable, production-ready AI workflows and department-specific copilots that reduce manual effort and accelerate decision-making across teams

• Conduct deep workflow discovery sessions with cross-functional partners to identify high-leverage AI opportunities that drive measurable business value

• Partner with Security, Legal, and Data teams to ensure all AI infrastructure is compliant, secure, and aligned with data governance standards

• Provide documentation, enablement sessions, and feedback loops to drive adoption, and establish metrics to track efficiency gains and platform reliability

You'll Be a Good Fit If:

• You have 5+ years of experience in software engineering, platform engineering, or infrastructure roles with hands-on experience building AI-enabled systems (LLMs, skills, MCPs, orchestration frameworks, etc)

• You have experience designing and maintaining internal platforms, APIs, or developer tooling and are energized by improving developer experience

• You are a strong cross-functional collaborator who can translate business workflows into well-designed technical systems and communicate effectively with non-technical stakeholders

• You bring experience with security, data governance, and reliability best practices in production systems, ideally in regulated or healthcare-adjacent environments

• You have familiarity with AI agent frameworks, tool/skills registries, MCPs, or experience integrating enterprise systems (CRM, HRIS, finance tools, ticketing systems)

Employment Type: Full Time, Exempt (or Non-Exempt)

Base Compensation: The base compensation range for this position is $200,000–$250,000 USD Annually

This is a hybrid role with the expectation to work onsite from our San Francisco or Seattle hub locations three days per week (Tuesday, Wednesday, and Thursday) and travel 2–3 times per year (e.g., company and department offsites).

The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

Full Time Employee Benefits:

• Health Benefits: Comprehensive medical, dental, vision, life, and disability coverage.

• Grow for Grow: No cost access to therapy through the Grow platform (available to US employees)

• Financial Wellness: Retirement savings programs and equity opportunities to help you invest in your future.

• Flexible Time Off, Paid Holidays & Winter Break: Flexible time off, company paid holidays (which vary by country), and a full company wide Winter Break to rest and recharge

• Parental Leave: Up to 18 weeks of paid parental leave to support you and your growing family and a new child stipend.

• Mental Health Mornings/Afternoons: Dedicated weekly flexible time for self care, whether that's therapy, exercise, journaling, time with family, or simply taking a break.

• Wellness & Development Stipend: Annual stipend to support your personal wellbeing and professional growth, from fitness and education to books and learning resources.

• Commuter Benefits: Pre tax commuter benefits to support teammates working from one of our hub locations.

• Home Office & Meals: Support for your home workspace plus meal benefits, with offerings tailored to both remote and hub based employees.

• Additional Perks: A variety of wellbeing benefits, including wellness memberships, virtual care, pet insurance discounts (where available), and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Use of AI Tools: We use certain AI and automated tools to support recruitment. These tools help our team review applications, organize interviews, detect potential application integrity issues, and maintain interview records; they do not make final hiring decisions.

Application Review: Ashby's AI-Assisted Application Review helps review application materials against role-specific criteria and may flag potential fraud or integrity issues for recruiter review. All advancement decisions are made by our human recruiting team after independent review. See Ashby's AI Bias Audit Report.

Interview Recording: We use BrightHire to record interviews, supporting note-taking and consistency across candidates. Learn more. Interviews are confidential; you may ask your interviewer to stop recording anytime, or opt out in advance. Choosing not to be recorded will not, by itself, affect your candidacy.

AI-Assisted Recruiter Screen: For select roles, BrightHire's AI features may help structure initial recruiter screens and organize interview notes. All responses are reviewed by our recruiting team; no hiring decisions are made by AI alone.

State-specific notices: Depending on your location, you may have additional rights. Illinois: If AI analyzes a video interview, we'll provide notice, explain how it works and what it evaluates, and obtain consent beforehand. New York City: Where required, we'll provide at least 10 business days’ notice before using an automated employment decision tool and explain how to request an alternative process. Maryland: We do not use facial recognition to create facial templates during interviews unless required notice and written consent are obtained.

Questions, accommodation requests, requests for an alternative selection process, objections to recording, or concerns about AI use? Contact [email protected]. We’re happy to help or offer an alternative way to participate.