Senior Software Engineer, Java- Site Reliability

Senior Software Engineer, Java- Site Reliability

About the Role

NinjaOne is looking for a Senior Software Engineer who enjoys both building software and making sure it runs reliably at scale. You’ll develop Java and Kotlin services for our IT Operations product suite, then help those services perform well in production as NinjaOne grows. Providing clean and optimized coding solutions, you’ll work to develop high quality software applications that exceed our customers’ expectations – seriously our customers love our products.  

Our systems help customers administer, protect, and maintain millions of endpoints and servers worldwide. In this role, you’ll work on product improvements and the reliability challenges that come with operating a large-scale cloud service: performance, scalability, observability, and recovery when things go wrong. You’ll work closely with other engineers to solve problems in the code and improve how we run it.

We are engineers, technology leaders and experts. We create and deliver mission critical services to enable NinjaOne’s customers to administer, protect and maintain millions of endpoints and servers. You will have the opportunity to design and develop high-availability mission critical software systems that support our worldwide operations.  

Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, OH, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Experience with large-scale datastore bottlenecks, asynchronous application design, and client-server architecture will help you succeed here.

What You’ll Be Doing

• Build and improve software: Design, develop, test, and ship Java and Kotlin services and product improvements used at large scale.
• Own reliability in production: Investigate performance and availability issues, identify their causes, and make lasting improvements to the services you help build.
• Improve scalability: Find bottlenecks in application code, data access, and service interactions; design changes that let our systems grow reliably.
• Make systems easier to operate: Improve the visibility engineers have into service health, so problems can be detected, understood, and resolved more effectively.
• Work across the full life of a service: Contribute to design decisions, code reviews, testing, deployment, and production troubleshooting alongside your fellow engineers.
• Perform other duties as needed.

About You

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent work experience.
• 10+ years of Java software development experience for product applications, or equivalent experience. Strong Kotlin experience will make you a standout candidate.
• 4+ years of experience working with highly scalable software systems.
• Experience diagnosing and improving the reliability, performance, and scalability of services in production.
• Strong object-oriented design skills and experience applying design principles to complex software systems.
• Knowledge of API best practices and REST service development using frameworks such as Jersey or Spring.
• Relational database design and development experience, including experience identifying and addressing data access bottlenecks.
• Experience with asynchronous application design and client-server communication.
• Experience troubleshooting production systems and participating in incident response. 
• Strong testing practices and a commitment to building software that is dependable in production.
• Experience with caching systems, especially Redis, will make you a standout candidate.
• Python experience is a plus.

About Us

NinjaOne unifies IT to simplify work for more than 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $160,000 - $210,000 per year.

For roles based in New York, the base salary hiring range for this position is $160,000 - $210,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.