The Senior Solution Sales Executive will develop sales strategies for ServiceNow's Risk and Security Workflows, managing relationships with C-suite executives and leading virtual teams to generate new business and ensure customer satisfaction.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Solution Sales Executive will drive market success of ServiceNow's Risk and Security Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
What you will get to do in this role:
Qualifications
To be successful in this role, we are looking for someone who has:
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Solution Sales Executive will drive market success of ServiceNow's Risk and Security Workflows products. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts; lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
What you will get to do in this role:
- Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned account and/or territory.
- Develop relationships with multiple C-suite personas (e.g., CISO, Chief Risk Officer, CIO).
- Collaborate closely with your Solution Consulting counterpart and extended team to deliver 'art of the possible' demonstrations showcasing ServiceNow's capabilities & solution(s), orchestrating relationships as required.
- Continuously learn and understand the markets for GRC, Third Party Risk Management, Operational Resilience, Privacy and Security Operations
- Own and Lead Risk & Security opportunities all the while collaborating closely with Core Sales Teams (AE's, SC's, Leadership), Partners and other ServiceNow Solution Areas to deliver outcomes to our clients and prospects.
- Demand generation activities where you reach out directly to prospects, customers, partners or present at industry events and seminars
- Articulate customer success strategies to the field to streamline and standardize Platform presentations and value proposition
- Support our clients in building business cases and value roadmaps
- Prospect qualification and the development of new sales opportunities and ongoing revenue streams with limited support from inside sales
- Sales process and pipeline management
- Ongoing account management to ensure customer satisfaction and drive additional revenue streams
Qualifications
To be successful in this role, we are looking for someone who has:
- Deep experience in solution sales, preferably within a GRC, Information Security or Security Operations vendor
- An understanding of the solution-related business processes
- Experience leading virtual or matrixed teams
- Ability to understand broad, macro-level business IT needs for a prospective client
- 5+ years of sales experience within complex software or platform solutions
- Have comprehensive knowledge about regulatory frameworks i.e. KRITIS, DORA, NIS2, EU AI Pact
- Experience establishing trusted relationships with current and prospective clients and other teams
- Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
- Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
- Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
- Excellent communication and presentation skills
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Regional travel required up to 50% with offices in Brussels and Amsterdam
- Fluency in English and a local language
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Santa Clara, California, USA Office




View Gallery
2225 Lawson Lane, Santa Clara, CA, United States, 95054
ServiceNow Pleasanton, California, USA Office





4305 Hacienda Drive, Suite 200, Pleasanton, CA, United States, 94588
ServiceNow San Francisco, California, USA Office

101 Green Street, San Francisco, CA, United States, 94111
Similar Jobs at ServiceNow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Own partner lifecycle and GTM planning to drive pipeline, market expansion, and revenue. Align partners with field sales, marketing, TPAs, and enablement to execute co-sell motions, coach partners, run business reviews, track performance, and reduce partner risk.
Top Skills:
Ai-Powered ToolsServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves providing technical and business consulting, leading customer workshops, delivering product demonstrations, and collaborating cross-functionally to drive sales strategy and customer success. Responsibilities include developing business cases, managing proof-of-concept engagements, and supporting transition from pre-sales to post-sales.
Top Skills:
AICloud ArchitectureIpaasLow-Code/No-Code PlatformsMlRestful ApisRpaServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Program Director leads complex programs, ensuring alignment with business goals and customer value, overseeing performance, managing relationships, and driving AI adoption.
Top Skills:
AgileAISaaSSafeScrumServicenow
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine








