Lead delivery and support for an assigned portfolio to achieve high CSAT; manage global teams, stakeholder governance, risk mitigation, service improvements, P&L and financial metrics, mentor and build leaders, support business development, apply Agile execution and program tracking, and report performance to senior leadership.
-
- Ensure delivery excellence leading up to high CSAT for assigned portfolio
- Work closely with all levels within Client organization, demonstrate executive leadership skills and drive expected outcomes
- Lead global teams and achieve shared goals between the organization and its Clients
- Conduct regular proactive delivery governance with clients and internal teams
- Constantly identify and mitigate risks to ensure efficacy in delivery
- Ensure all engagements are delivered as per commitments
- Drive service improvements and innovation in service offerings and engagements
- Improve organizational capabilities in service delivery with ideas, tools, best practices
- Mentor team members to scale into potential leadership roles
- Build strong leaders within the function to handle current and upcoming priorities
- Present ideas to large groups and communicate effectively with senior stakeholders
- Support business development activities to increase revenue footprint for the company
- Demonstrate good understanding of Agile Execution, Estimation Process and Program Tracking/Reporting
- Manage P&L, Revenue Reporting, Gross Margins and other relevant financial metrics for defined portfolio
- Report to senior leadership the plan vs. Performance for all the projects within the assigned portfolio
- Ensure strategic investment aligns with business strategy and drives operating results
Photon San Francisco, California, USA Office
San Francisco, United States
Similar Jobs
Manufacturing
Field-based Territory Sales Manager responsible for driving sales of Master Lock products, software, and services across West Texas. Build distributor and end-user relationships, deliver trainings and presentations, track pipeline in CRM, monitor market trends, support events, manage territory budget, and collaborate cross-functionally to grow market share.
Top Skills:
CRMMS Office
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Lead mid-market sales cycles for Coupa's spend-management platform: prospecting, multi-stakeholder deal management, executive engagement with CFOs, ROI/TCO business-case selling, pipeline ownership in Salesforce, quota attainment, and cross-functional collaboration with ADRs, SEs, and CS to accelerate wins.
Top Skills:
Ap AutomationCoupaCoupa AiErpSales Engagement ToolsSalesforce
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Design, deploy, and operate scalable data pipelines and cloud infrastructure for ML/GenAI, manage day-2 LLM serving platforms, automate IaC and platform maintenance, ensure observability and reliability, and support production ETL and incident response.
Top Skills:
AnsibleSparkAWSAzure AksBashChefDnsDockerEcsEksEmrGenaiGitHelmIamJavaJenkinsKubernetesLinuxLlmLoad BalancerLookerMlopsMySQLPythonRedshiftRundeckS3Terraform
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
