Senior Product Manager, Identity & Authentication

College Board – Digital Product: This is a fully remote role, aligned to working core EST hours. Candidates who live near CB offices have the option of being fully remote or hybrid. All CB employees are required to occasionally travel to meet in person for business purposes.

Location

Role Type: This is a full-time position

About the Team

The Digital Product team is driving the evolution of College Board’s digital assessment experience. As AI reshapes education, we are preparing students for the future by ensuring our digital assessments remain secure, meaningful, and reflective of the knowledge and skills needed to thrive in an AI-enabled world.
At the heart of this strategic work, we are a collaborative group of product leaders, strategists, and innovators reimagining how digital assessments are delivered and experienced. Our work spans the full product lifecycle, from discovery and design to delivery and continuous improvement. We partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions.
Every year, our platform delivers assessments to millions of students worldwide, providing opportunities that shape futures and open doors. Together, we are transforming College Board’s trusted assessment platform into a next-generation digital assessment experience that is secure, user-centered, and built to evolve with the future of learning and assessment.

About the Opportunity

As Senior Product Manager, Identity & Authentication, you'll own the direction of our identity and authentication product domain: the consumer IdP, federated sign-in (SSO), and the end-to-end account creation and sign-in experience. You'll define how students, parents, teachers, and school and district staff establish identity and securely sign in across our ecosystem, the front door to a platform that delivers high-stakes assessments to millions of students each year, and you'll own the quality of the identity context we expose to the rest of the platform.

This is a senior individual contributor role for a product leader who is fluent in platform technology, not a delivery manager who also writes strategy. You'll set the vision and roadmap, ground it in user research and data, and work shoulder-to-shoulder with an engineering team and their manager to make it real. You're as comfortable defining a multi-quarter bet as you are working through an account-recovery edge case. You lead through direction and technical judgment, not by managing people, partnering closely with other product leaders and architecture teams so your identity domain holds up as College Board's digital assessment platform continues to scale.

What You’ll Own

You own Identity & Authentication end to end, the user-facing experiences and the engine behind them.

• The account lifecycle: account creation for consumer and professional accounts, and the full sign-up, sign-in, and recovery experience. You're accountable for how successfully users actually get in.

• The identity engine: the credentials, MFA, and authentication platform behind sign-in, and the tradeoffs among reliability, security, and usability.

• Federated sign-in and SSO: the SSO experience for institutional users, and the integrations connecting partners, customer service, and external contractors.

• Trusted identity context: the identity signal the rest of the platform depends on to know who the user is.

• Outcomes and measurement: KPIs that tie this domain to real user outcomes, and the work of tracking them and driving improvement.

In this role, you will:

Own Strategy and Product Direction (40%)

• Own the vision and roadmap for Identity & Authentication, grounded in user research, data, and a clear point of view on the problems worth solving.

• Define the KPIs that connect this domain to user outcomes and use them to decide what to build and what to stop doing.

• Make the hard tradeoffs across reliability, security, and usability, and align engineering, security, and leadership behind the direction.

• Make the case for identity investments that depend on other teams and get the work onto their roadmaps without owning their teams.

Lead Product Delivery (40%)

• Work shoulder-to-shoulder with your engineering team to turn strategy into shipped capability, refining requirements and making the judgment calls that keep delivery aligned to intent.

• Go deep where it matters, from SSO flows to account recovery to the identity context other systems rely on.

• Run discovery and validation continuously, testing assumptions with users and data before committing engineering investment.

• Keep platform performance and reliability visible in your prioritization, partnering with your Engineering Manager who owns the operational metrics.

Communicate Value and Build Alignment (20%)

·Give clear, outcome-focused updates that connect identity investments to measurable impact.

·Translate technical tradeoffs for senior non-technical stakeholders so decisions get made with shared understanding.

·Engage directly with the people who depend on these systems, from students and parents to educators and institutions.

What Success Looks Like

• More users who start authentication finish it, and you can see in the funnel where friction was removed.

• Federated sign-in and SSO integrations stay reliable, and new ones come online predictably.

• Account-related support volume drops as the experience gets clearer.

• Other teams trust and build on the identity context you provide.

• Product decisions trace back to evidence, and you can show how specific bets moved the metrics.

• Leadership and engineering rely on your judgment as the person who turns identity tradeoffs into clear decisions.

About You

To qualify for this role, you must have:

• 8+ years of product management or related experience, with a track record leading products in SaaS enterprise platforms.

• A track record of owning product strategy and roadmap for a complex, technical product area, translating research and data into prioritized roadmaps and clear success metrics. You measure yourself on outcomes, not output.

• Direct experience with backend, platform, or infrastructure products, where reliability, APIs, or data mattered as much as the user-facing experience, with enough technical fluency to weigh architectural tradeoffs and set direction. You don't need to build it, but you need to understand it well enough to lead it.

• Interest and curiosity about how identity and trust shape user experience, either directly through previous identity work or adjacent areas like access management, account systems, or partner integrations.

• Demonstrated use of continuous discovery: user research, hypothesis-driven experimentation, and iterative validation to shape strategy and drive outcomes.

• Exceptional written and verbal communication, including the ability to translate technical tradeoffs for senior non-technical audiences.

• Strong collaboration and influence across product, engineering, security, and leadership, without relying on formal authority.

• The ability to travel 5-7 times a year to College Board offices or on behalf of College Board business.

Preferred qualifications:

• Direct experience with identity and authentication protocols (OAuth, OIDC, SAML, federated SSO) and standards.

• Experience in education, whether as a classroom teacher or administrator or in educational technology.

• Familiarity with AI-enabled tools, automation, or data workflows.

All roles at College Board require:

• A passion for expanding educational and career opportunities and mission-driven work

• Authorization to work in the United States for any employer

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.

• Clear and concise communication skills, written and verbal

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

About Our Process 

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.  

What We Offer

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $120,000 – $190,000.

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

• We aim to make our best offer upfront—rooted in fairness, transparency, and market data.

• We adjust salaries by location to ensure fairness, no matter where you live.

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.

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