Senior Technical Program Manager

GoFundMe is a global community built to help people help each other. We’re on a mission to make it safe and easy for people to ask for help—and get it. Our vision is to be the most helpful place in the world. Together with Classy, we’ve helped raise over $25 billion for people and organizations since 2010.

We’re looking for a Senior Technical Program Manager to join our Program & Portfolio team and drive the delivery of high-impact, cross-functional initiatives. This role isn’t about managing Jira boards—it’s about bringing order to chaos, making hard things easier to execute, and helping product and engineering teams move faster with clarity and confidence.

• Lead complex programs across product, engineering, design, and go-to-market teams—ensuring initiatives are delivered on time, with high quality, and measurable results.
• Own execution from kickoff to launch: defining scope, aligning timelines and owners, tracking progress, escalating blockers, and managing cross-team dependencies.
• Make ambiguity actionable by bringing structure and clarity to loosely defined problems, and helping teams break work into iterative, shippable milestones.
• Drive decision-making across functions—ensuring that risks, tradeoffs, and blockers are surfaced quickly and addressed with the right stakeholders.
• Create shared visibility for cross-functional workstreams, from lightweight plans to crisp updates and program dashboards that keep everyone aligned.
• Partner closely with engineering and product teams, translating program goals into actionable next steps, and ensuring technical realities are factored into plans.
• Continuously improve how we work, helping us codify best practices in planning, execution, and cross-org collaboration.

• 5+ years of experience in program or technical program management roles in product-led tech companies.
• Strong familiarity with product development life cycles (PDLC), agile processes, and shipping software in fast-paced environments.
• Able to grasp technical concepts and constraints quickly—you don’t need to write code, but you can track technical conversations, ask clarifying questions, and communicate implications clearly.
• Proven success managing cross-functional programs with multiple stakeholders, competing priorities, and evolving requirements.
• Skilled at creating clarity, driving alignment, and keeping momentum through influence rather than authority.
• Excellent communicator—capable of writing succinct updates, facilitating working sessions, and creating exec-ready materials.
• Comfortable navigating ambiguity, complexity, and change with a calm, proactive mindset.
• You proactively surface risks and flags early and help teams course-correct with minimal disruption.
• You bring clarity to complex programs, making them understandable and actionable across stakeholders.
• Bias toward action and iteration—you know perfect is the enemy of good, and you push to get value shipped faster.
• Deeply mission-aligned: you believe in the power of community, generosity, and helping others.

• Are comfortable working across consumer and B2B products, especially with nonprofit or social impact focus.
• Have experience with tools like Jira, Confluence, Amplitude, Looker, Lucid, Figma, and Google Suite.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $116,000 - $174,000 + equity + benefits.  The salary range was determined by role, level, and location in the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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